Valentine’s Day Aftermath: Floral Disaster And Floral Delight

Valentine’s Day Aftermath: Floral Disaster And Floral Delight

Valentine’s Day isn’t the biggest flower-giving holiday on the calendar. That would be Mothers’ Day. It remains an important flower-giving holiday, though, and one during which florists need to obtain massive quantities of red roses. Here’s one flower delivery that went terribly wrong, and one that turned out beautifully. [More]

(She Beads Jewelry)

Florist Wire Services Try To Sort Out Frozen Flowers Disaster Via Twitter

Earlier today, we highlighted the feat of globalization that brings millions of red roses to our doorsteps on one specific date. Unfortunately, mid-February this year is a time of bitterly cold temperatures in much of the country. Cool temperatures preserve cut flowers, but cold temperatures can destroy cut flowers and kill live plants. That’s why this Valentine’s Day hasn’t been so great for the national flower-delivery brands. [More]

(Chris Blakeley)

How Millions Of Roses Are Ready Just In Time For Valentine’s Day

It would make a lot of people in the flower business very happy if we would just reschedule Valentine’s Day to sometime in July. If we would do that, they wouldn’t have to rush to transport millions of roses from warm climates to colder ones before the very firm deadline of February 14. We’re stuck with that date, and that’s why farmers and wholesalers need to use plant hormones, heaters, fans, and passenger jets to get roses ready at just the right time. [More]

How To Amaze Your Valentine Without Screwing Over Your Local Florist

How To Amaze Your Valentine Without Screwing Over Your Local Florist

Shopping online is simple: you see a picture of the thing that you want to buy, click on it, type in your credit card, and then that thing arrives on your doorstep or the doorstep of your gift recipient. This simplicity falls apart when it comes to ordering flowers online, which leads to plenty of disappointment. Here’s how to avoid that. [More]

1800Flowers Sends Grandma Small, Non-Seasonal Christmas Bouquet

1800Flowers Sends Grandma Small, Non-Seasonal Christmas Bouquet

Reader Philip likes to send people flowers, and that includes his grandmother. He used the 1800Flowers.com website to send her a very festive arrangement for Christmas, and she was pleased enough to post it on Facebook. Philip wasn’t pleased, though. What he saw online wasn’t what he had paid for. He tried to get 1800Flowers to explain what went wrong. They gave him a refund, but no explanation. [More]

Bad Transcription Means 1-800-Flowers Card Implies Dead Grandma Had Diarrhea

Bad Transcription Means 1-800-Flowers Card Implies Dead Grandma Had Diarrhea

Douglas, a reader of the New York Times’ “Haggler” column, decided to send flowers with a lighthearted message to his grandmother’s funeral instead of attending. He sent them through 1-800-Flowers, dictating his message for the card to the customer service representative who took his order over the phone: “FAR WELL GRANDMY YOU HAD A GOOD RUNS.” Wait, that doesn’t sound right. [More]

1-800-Flowers Will Shell Out $143M To Buy Harry & David

1-800-Flowers Will Shell Out $143M To Buy Harry & David

Love is in the air, and in this case the couple-to-be has plenty of gift options to choose from to celebrate the occasion — 1-800-Flowers.com Inc. says it’ll be buying Harry & David for $143 million in cash, in an effort to take on the gift-giving world and fill it with its wares. [More]

Flower Power: FTD Buys ProFlowers, Shari’s Berries And More For $430M

Flower Power: FTD Buys ProFlowers, Shari’s Berries And More For $430M

Maybe someone should send FTD a bouquet of flowers to celebrate its recent expansion. Then again, the company probably has enough flowers now that it’s agreed to buy Provide Commerce, the company behind ProFlowers. [More]

Do You Have Questions Only A Florist Can Answer?

Do You Have Questions Only A Florist Can Answer?

A few weeks ago, we shared with you some insider tips from a former florist who explained that the real arrangements we receive look meager compared to website photos because the arrangements in photos are designed for two-dimensional photographs. We wondered whether our readers had other questions about the flower business that she could answer, and she has agreed to answer your questions. [More]

Here’s Why Florists’ Websites And Reality Will Never Match Up

Here’s Why Florists’ Websites And Reality Will Never Match Up

A common consumer complaint about flower deliveries is that the arrangements that show up on our loved ones’ doorsteps isn’t as tall or full as the pictures we saw of the arrangement online. A former florist wrote to Consumerist to explain why this is. The photos from FTD, Teleflora, and other Big Flower companies are staged to look nice for the camera, but real-life is three-dimensional. [More]

In National Florist Tournament, FTD’s Tiny Bouquets Win Slightly

In National Florist Tournament, FTD’s Tiny Bouquets Win Slightly

We post pictures of floral horrors and call them the Garden of Discontent, but our petal-pushing colleagues down the hall at Consumer Reports took a more scientific approach to the question of which flowers are best in advance of Mother’s Day. They ordered their own flowers, then evaluated what showed up. Which bouquet was good enough for even the finest mothers? [More]

1800Flowers Keeps Delivering Dead Flowers To Grandma

1800Flowers Keeps Delivering Dead Flowers To Grandma

Mother’s Day, one of our nation’s major flower-sending holidays, is coming soon. We don’t want to shame the industry over a whole new bouquet of crappy flower deliveries, but it’s inevitable every year. This May, we’re kicking off the festivities early with 1800Flowers, which is seemingly unable to send Lucy’s mom any tulips that aren’t dead. [More]

This Basket Of Flowers Is Okay, But Not What I Ordered

This Basket Of Flowers Is Okay, But Not What I Ordered

Someone Cathy is close to is in the hospital with a shattered femur, which sounds extremely unpleasant. To cheer this person up, cathy sent some flowers through FTD. The flowers are pretty enough, but Cathy doesn’t think they’re what she ordered. [More]

This FTD Flower Arrangement Says, “My Love For You Is Gnarled And Dessicated”

This FTD Flower Arrangement Says, “My Love For You Is Gnarled And Dessicated”

John’s husband ordered flowers for him for Valentine’s Day, using a Groupon voucher for FTD.com. That’s what a loving but frugal spouse does, right? Only what showed up on John’s doorstep were really dead. No, not buds that hadn’t opened yet. [More]

FTD Delivers Valentine’s Day Flowers Dead Or Late, Shrugs

FTD Delivers Valentine’s Day Flowers Dead Or Late, Shrugs

Daniel bought two FTD Groupons, using one to send flowers to his wife and the other to send a bouquet from himself and his sister to their mother. He was able to schedule the deliveries for Valentine’s Day, but actually getting Valentine’s Day delivery…that was another matter. [More]

1-800-Flowers Botches Valentine’s Day Delivery, Sends $20 Apology Vouchers

1-800-Flowers Botches Valentine’s Day Delivery, Sends $20 Apology Vouchers

The sheer volume of orders of gifts delivered on Valentine’s Day means that someone will inevitably be unhappy with what they receive…or don’t receive. 1-800-Flowers customers were upset about the non-delivery, late delivery, or utter crappiness of their orders. [More]

(Karen_Chappell)

Blame Nature, Not Your Lover, If Valentine’s Day Flowers Don’t Show

Friday is Valentine’s Day, the annual Festival of Pink and Red Dead Plants and Sometimes Chocolate. This year, the timing of the holiday poses a special challenge to florists and other gift-deliverers: The 14th falls on a Friday, and the next business day is a federal holiday when many workplaces close. That’s tricky enough, but what about the blast of ice and snow currently threatening much of the country? [More]

We Don’t Want To Hear About Your Disappointing Flowers This Valentine’s Day

We Don’t Want To Hear About Your Disappointing Flowers This Valentine’s Day

Well, Consumerist readers, the time is near. There’s a month to go until Valentine’s Day, and we have a goal. We do not want to publish any disappointing wire service flower photos on Tuesday, February 18. None. Zero. Because everyone reading this right now who plans to order flowers will proceed to the friendliest, best-reviewed local florist they can find and order directly. [More]