Do You Have Questions Only A Florist Can Answer?

Do You Have Questions Only A Florist Can Answer?

A few weeks ago, we shared with you some insider tips from a former florist who explained that the real arrangements we receive look meager compared to website photos because the arrangements in photos are designed for two-dimensional photographs. We wondered whether our readers had other questions about the flower business that she could answer, and she has agreed to answer your questions. [More]

Here’s Why Florists’ Websites And Reality Will Never Match Up

Here’s Why Florists’ Websites And Reality Will Never Match Up

A common consumer complaint about flower deliveries is that the arrangements that show up on our loved ones’ doorsteps isn’t as tall or full as the pictures we saw of the arrangement online. A former florist wrote to Consumerist to explain why this is. The photos from FTD, Teleflora, and other Big Flower companies are staged to look nice for the camera, but real-life is three-dimensional. [More]

Florists Suffer Apparent Shortage Of Purple Blooms This Mother’s Day

Florists Suffer Apparent Shortage Of Purple Blooms This Mother’s Day

Michelle placed her Mother’s Day order from a site that appears to be a fake local florist, aggregating orders and sending them to local shops affiliated with wire services after taking their cut. She didn’t know that, though, and chose an arrangement based on her mom’s love of purple roses. Got that? Purple. [More]

This Basket Of Flowers Is Okay, But Not What I Ordered

This Basket Of Flowers Is Okay, But Not What I Ordered

Someone Cathy is close to is in the hospital with a shattered femur, which sounds extremely unpleasant. To cheer this person up, cathy sent some flowers through FTD. The flowers are pretty enough, but Cathy doesn’t think they’re what she ordered. [More]

Americans Might Get Flowers And Beer By Drone After All

Americans Might Get Flowers And Beer By Drone After All

Great news for people who were looking forward to a future of receiving small deliveries on their doorsteps by unmanned drone. A federal judge’s decision last week means that a Michigan-based florist can go ahead and continue their tests of flower delivery by unmanned aerial vehicle. [More]

(Karen_Chappell)

Blame Nature, Not Your Lover, If Valentine’s Day Flowers Don’t Show

Friday is Valentine’s Day, the annual Festival of Pink and Red Dead Plants and Sometimes Chocolate. This year, the timing of the holiday poses a special challenge to florists and other gift-deliverers: The 14th falls on a Friday, and the next business day is a federal holiday when many workplaces close. That’s tricky enough, but what about the blast of ice and snow currently threatening much of the country? [More]

Does The Garden Of Discontent Still Bloom In The Off-Season?

Does The Garden Of Discontent Still Bloom In The Off-Season?

Daniel ordered what’s called a “country bundle” from 1-800-Flowers for his girlfriend. When we have flowers delivered, we’re not buying dead plant stems. If that were the case, there wouldn’t be such a large industry built around flower delivery. What we’re buying is the experience of dazzling our partner when they see the flowers. Daniel’s girlfriend received this arrangement, but she wasn’t dazzled. Should she have been? [More]

This Year’s Mother’s Day Garden of Discontent Is Wonderfully Small

This Year’s Mother’s Day Garden of Discontent Is Wonderfully Small

A few weeks ago, we asked our readers not to send us any Mother’s Day floral disasters. That’s because you weren’t going to have any floral disasters. Reader R. really did her best: she located a florist near her mom’s home, placed her order directly with them, and even discussed it with the shop. She was still disappointed with the end result––though her mom probably loved it, because that’s how moms are. [More]

(katbert)

Washington State Sues Florist Who Refused To Provide Flowers For Same-Sex Wedding

We’ve heard of past cases where wedding industry businesses (from bakeries to trolley companies) refused to deal with same-sex couples, but one couple says it was even worse when their local florist declined to provide flowers for their wedding, because she’s a long-time friend.  The Washington attorney general has subsequently filed a consumer action against the florist. [More]

The lovely flowers that arrived.

I Ordered Directly From A Local Florist, And It Was Awesome

Why are we still yammering about Valentine’s Day flowers? The holiday itself is long gone, but as birthdays, funerals, hospitalizations, and other occasions come and go, the problems with using national Big Flower websites remain. As another major flower-sending holiday, Mother’s Day, approaches, we’re sharing this story from reader Josh about how wonderfully his order from a local florist turned out. [More]

Not the flowers! Noooo!

Thief Dressed As Deliveryman Walks Out Of Florist With 21 Bouquets On Valentine’s Day

Valentine’s Day is a chaotic time for florists, with temporary help mixing with regular staff to get everything delivered on time and to the right recipient. (Well, mostly.) In Chicago, one busy florist claims that a man took advantage of the floral fracas to walk off with 21 flower arrangements worth a total of $2,000. [More]

(SarahSphar)

Florists Hate FTD And Teleflora Even More Than Disappointed Girlfriends Do

As a customer, you see ads from the ancient florist wire services like FTD and Teleflora. Readers write in and complain to us about those specific brands, since that’s the website they visit and the brand name that’s familiar. When you order up some flowers, though, that’s not who brings them to your door. It’s locally-owned florists, small business owners, who actually arrange and deliver your gifts. They might receive orders from the wire services, but often earn no profit or even take a loss on putting it together. [More]

(Kryptomaisonaut)

Make Sure That Local Florist You Found On Google Really Is Local

Let’s say that you want to order some flowers for your aunt in Omaha. You remember the frequent warnings on this site to go directly to a local florist, so that’s what you do. You type “florist omaha” into Google, scroll past the paid listings and the ones Google has plotted on a map, and choose a shop with a nice-looking website. Perfect! Only this “local” florist isn’t so local. You tried to make the right choice, but are hurting the very neighborhood flower shop you were trying to patronize when you typed those words in Google. [More]

The flowers Teresa got.

Not-So-Local Florist Disappoints My Mom With Subpar Roses

The Consumerist Garden of Discontent is a recurring theme on this site, because it seems that delivered flowers will never quite measure up to the photos in catalogs or on the website. In hindsight, Teresa wishes that she had just picked up a few bouquets at Trader Joe’s and presented them to her mom in person before she left town. She could have done some quality control, and the end result would have been a lot prettier. [More]

(MZ)

Florist Added Pretty Purple Ribbon, Subtracted Actual Attractive Flowers

Maybe MZ should have just picked up some flowers from Walmart or the grocery store instead. FTD sent the order to a local florist, but not a competent local florist. Maybe FTD should learn to search Yelp first. [More]

Florist Gives Refund For Botched Valentine's Delivery, Then Repos Flowers

Maybe the flowers that Seth ordered for his girlfriend from a locally-owned florist in Texas were fresh, beautiful, and exactly what he asked for. Or maybe they weren’t. He has no idea. The blooms were delivered to the apartment complex office during the afternoon on the 14th, but without a name or apartment number to indicate who they might belong to. After lying about why there were no flowers a few times, they gave Seth the refund he asked for. Then sent a driver back to the apartment office to take back the flowers before his girlfriend could fetch them. [More]

FTD Doesn't Bother To Find Florist, Makes Your Grandma Sad On Her Birthday

FTD Doesn't Bother To Find Florist, Makes Your Grandma Sad On Her Birthday

Erin has a Valentine’s Day warning for Consumerist readers. Not only is FTD part of the nefarious WebLoyalty cabal, but she tells Consumerist that they’re also happy to take customers’ money and conveniently forget to dispatch a florist with actual flowers. [More]

Crisis At The Florist: When Cooler Heads Prevail

Crisis At The Florist: When Cooler Heads Prevail

After weeks of trying to get our floral cooler fixed, it has been fixed as of 2:00pm today! The issue was with the dryer valve and not the compressor. The valve was completely clogged and we had a new one soldiered on. It went from 85 degrees to 44 degrees in 15 minutes. It is the best $324.45 I have ever spent!