One of the many images found on James' camera.

Here Are Some Old Photos That Came With My “New” Camera From Kmart

Bargain hunters know that buying a floor model of something like a camera or a computer can be a good way to save a bit of money, especially on electronics. But floor models lack that appeal when you pay full price… and you were never told it was used. [More]

Best Buy Sells You Appliances, Then Sells Them To Someone Else

Best Buy Sells You Appliances, Then Sells Them To Someone Else

John got a great deal on a floor-model washer and dryer unit at Best Buy. But he wasn’t the only one. After he completed the purchase, Best Buy sold the units out to another customer, delivering them to the other purchaser before reaching John. That’s a simple enough error that could have been easily fixed by, say, offering a significant discount on another set of the same model. But that’s not possible at this Best Buy. [More]

Sears Offer To Mail Customer Missing Key To Floor Model Snowblower

Sears Offer To Mail Customer Missing Key To Floor Model Snowblower

Aaron visited Sears to pick up a new Craftsman snowblower he bought for 10% off on Sears.com, but the store only had one floor model in stock. Aaron agreed to take the unit after staff assured him that it came with a warranty, manuals, and all the things normally bundled with new snowblowers. Of course, Sears couldn’t find either the manual or the keys. A salesman promised that “Ray from Lawn & Garden” would mail the key whenever he returned, an offer Aaron refused. The salesman then offered a key from another snowblower, promising “the keys are basically universal.” That key didn’t work because, as a different associate later discovered, the unit was missing its electric start socket.