Remember how there was much confusion over exactly what happened with the crying baby who was reportedly taken from her mother during a Southwest Airlines flight? The police said the flight attendant took the baby to the back of the plane, while a Southwest rep said she just offered to hold the baby for a second. Now, the attendant is saying she “made a mistake,” but it wasn’t her actions that were mistaken, it was what she originally told police. [More]
What, exactly, happened on a recent Southwest Airlines flight from Dallas to Albuquerque? Did a thoughtful flight attendant give a restless baby a change of scenery while her parents argued, or was the airline employee out of line to remove a screaming child from her parents and notify police on the ground of a suspected abuse case? Even those who were on the plane aren’t sure. [More]
Angel says she hadn’t had any alcohol before getting on her Southwest Airlines flight last week, but for some reason the flight attendant decided–after first taking her order–that she felt “uncomfortable” serving Angel her vodka and Coke. [More]
JetBlue Tweet-spanks comedian Andy Borowitz for making bad jokes about their cranky flight attendant. [More]
Taiwan news media produced this thrilling animated replay of how JetBlue flight attendant Steven Slater quit his job, complete with cursing on the PA, beer grab, emergency slide run, and embracing his lover. This looks like the making of the best Sims mod ever! [More]
Steven Slater’s dramatic job
walk-off slide-down on Monday wouldn’t have been anywhere near as cool if he hadn’t used that escape slide. Another flight attendant named Bobby Laurie, writing about the stress of the job for The Daily Beast, says popping the slide and stealing alcohol are “the two most taboo things in the industry.” He also says he’s fantasized about doing something similar after being forced to deal with angry or obnoxious passengers. [More]
Over at JoeSugarman.com, Joe writes that on his way home from a seminar in Austin, he settled into his first class seat–he’s what United Airlines calls a 1K traveler because he flies over 100,000 miles with them every year–and asked the flight attendant, “Are you serving any meals during our flight?” A few minutes later, he writes, “two armed Austin police officers boarded the plane, looked at me and said, ‘Sugarman, follow us.'” [More]
It’s good to have outside interests. For instance, there’s this 61-year-old flight attendant who works for American Airlines who also happens to have a commercial pilot’s license, which was good news for the pilot–and the 225 passengers–after his first officer went all Airplane! on him mid-flight. [More]
Jessica Cabot was born blind, but she’d been on two flights by herself before boarding a United Airlines flight last month, so she figured she knew what to expect. On all three flights, she was told by the flight attendants to remain seated until everyone else was off the plane, and then someone would help her off. That worked the first two times at any rate. [More]
The flight attendants at American Airlines say that contract negotiations have hit a wall, so they’ve asked for permission call an end to the talks. If granted, this would move the union one step closer to what could be the largest airline strike in the U.S. since 2005. [More]
American Airlines is beginning to experiment with turning flights into shopping opportunities, reports the New York Times. We’re not just talking about in-flight purchases of Sky Mall schwag, either: the paper reports that limousine services, tickets to theme parks and Broadway shows, and train tickets are some of the offerings being considered or currently being tested.
A happy flight attendant makes for a happy flight, and 24-year-old flight attendant Brandi Lynne has a list of 10 things you can do to make your next flight a little more enjoyable…
A manager at Chemical Bank in Midland, Michigan, grew suspicious when he saw Marion Case, an 80-year-old customer, withdraw $25k from her account last December. Case told him she was going to mail it to someone who would then pass it along to her son. The manager, Carl Ahearn, “remained suspicious. He followed her as she walked to the nearby post office, where Case bought an Express Mail envelope addressed to a man in New Jersey. Ahearn shared his concerns with postal officials, who opened an investigation and arrested a man Monday for fraud.”
Ned wears a neck brace when he flies, not because he’s injured or disabled, but because he prefers it to one of those floofy neck pillows. This didn’t sit well with a Delta flight attendant who was intent on keeping disabled-looking folks out of the emergency exit aisle. The attendant wouldn’t leave Ned alone, even after Ned demonstrated his range of mobility and explained that the brace was from a minor car accident thirty-three years ago. Ned managed to hold onto his seat after a chat with the senior flight attendant, but the original flight attendant later came back, “got in [Ned’s] face ñ literally, just inches away” and complained that Ned had “bucked his authority.”
Of all the weird encounters to have on an airplane, we never would have expected to have a flight attendant point out just how bad a full can of soda is for you. That’s what happened to Laura, though.
United couldn’t have been more understanding and helpful after reader Chris’ wife had a seizure as they flew from Sullivan’s Island, SC to Winnipeg. The flight attendants onboard offered to divert the flight to Chicago, but the couple decided instead to power through. United’s staff met them at the gate along with paramedics, and offered to rebook them on the flight of their choice. If they wanted to stay the night, United said they’d be happy to pay for a hotel room. Chris’ takeaway perfectly captures the spirit behind our Above and Beyond posts: “Even if United is a horrible company,” he writes, “there are still nice people there, and sometimes even big companies surprise you.” Chris writes:
Natalie is pretty angry. Lately whenever her mother, who is blind, has to travel, she seems to run into trouble. As Natalie puts it, as far as airline regulations go a guide dog is equivalent to a wheelchair, and the appropriate accommodations should be made without hassle. It’s too bad on her last flight, Natalie’s mother had to sit in the bulkhead next to a Delta employee with a fear of dogs.