http://consumerist.com/2008/02/19/zipcars-merger-with-flexcar-isnt/

Zipcar’s merger with Flexcar isn’t going very well in Seattle where the company’s brilliant first step has been to piss off most of their new customers by unexpectedly denying them access to cars during the long weekend. [The Stranger] (Thanks, denali!)

Happy Happy Consumer Day!

Happy Happy Consumer Day!

We spend a lot of time on The Consumerist gangbanging scale-model ice-cream stores, Comcast, Verizon and another companies that, shall we say, are less than dexterous in their customer service dealings.