HP called Consumerist about our inquiry about Jillian’s sparking and flaming HP dv2845se laptop adapter that she says burned a hole in her pants and caused a welt on her leg. Jillian had also alleged that HP customer service, regular and escalated, was both unresponsive and rude. HP told us….
United may be trying out a new revenue idea: the don’t-set-my-bags-ablaze fee. Shannon Tadel’s luggage was incinerated as she boarded a plane in Syracuse, NY on December 1st, 2008. The cool thing about this sort of story is she got to see the inside of a cockpit! The not so cool part is what happened next:
If your Comcast cable box starts a fire in your home — should you be responsible for paying to replace it?
In which Consumer Reports employees harm themselves or their real estate with consumer products, part 2. In this episode, a CR staffer’s son uses the stove’s self-cleaning feature without removing a plastic cutting board from inside the oven. Yes, the fire department was involved. They had to pull the range out of the kitchen and leave it to cool in the driveway. Awkward. [Consumer Reports]
35,000 laptop batteries from laptops sold from 2004-2006 have been recalled for fire and burn hazards. There have been 17 fires and 2 burns associated with these batteries, so if you’ve got one, make sure you take care of this issue.
Here’s one more thing to worry about when a fire destroys your home — Comcast.
Reader D’s first-gen iPod Nano was chugging power from his PC’s USB port when suddenly he saw it “explode open and start shooting sparks and spewing smoke.” Pictures inside, along with Apple’s response.
Whoever or whatever they’ve got working the phones at Verizon doesn’t seem to understand the concept of “fire.” As in, “my house burned down and everything inside it is melted and charred.” It’s not a difficult concept, but James’s father in-law was unable to explain it to Verizon.
Listen, we know gas costs more than $4 a gallon, and may go even higher, but that doesn’t mean you should start stockpiling gas. Two Dartmouth natives learned this the hard way when the 45-gallons of gas they were hoarding in nine plastic jugs ignited, nearly burning down their eight-unit apartment complex.
Trying to beat the high cost of gasoline, a couple in Dartmouth, MA. inadvertently started a fire in their apartment complex when 45 gallons of their hoarded gasoline ignited. They were storing the gas in plastic jugs inside a closet which also contained an air-conditioner unit. [AP]
Heavens, another Macbook has exploded. Apple is sending him a new one. [Appeltell]
This is a Sunbeam heating pad that a LiveJournal user bought for his girlfriend. After a little while she said that the heating pad was too hot, even on low, turned it off, let it cool, and set it aside.
Poor guy. Buys a 2000 540 Bimmer and while he’s driving home, it catches on fire. Some sort of thermostat failure. At first, he was screwed. Commerce, his insurance company, wouldn’t pay for it because they say they don’t cover mechanical failure, and there was no flame. “No flame, no claim,” was their clever explanation. BMW said there were no recalls or faulty parts for that model and so they weren’t going to do anything either. Then the BMW owner posted his complaints on an online message board, got a lawyer, and filed a complaint with the State Insurance Commission. All of a sudden, magically BMW now sends out an engineer to the guy’s house and found that yes, the car had failed. BMW offered him enough of a settlement that he no longer feels queasy about buying BMMs in the future. Ah, the power of putting your dukes up.
Another of AT&T’s big metal cable boxes placed on people’s lawns has exploded. The system’s lithium-metal-polymer batteries are the culprit, prompting AT&T to replace 17,000 of them. Four of the U-Verse cabinets have exploded since the program began.
Just when you thought it was safe taste to eat a pomegranate… a Dell laptop catches fire and self destructs! This time, on 9/03, in a Shanghai office.
A New Zealand boy suffered third-degree burns after his Chinese-made pajamas, a brand recalled for containing 500-900 times the safe levels of formaldehyde, caught fire after he sat near a gas heater.