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    • you're a criminal

      Never Follow A Security Guard Into The Back Of The Store

      Here's some advice for you, the regular customer who doesn't shoplift: never go into the back of a store with a security guard, store manager, rent-a-cop, etc. Never. Someone posted the following story in the Janesville, Wisconsin CraigsList over the weekend. Because the poster cooperated in good faith with the security personnel at her local Menards home store, she had to pay $150 to avoid having the police called on her. More »

      6:28 PM on Mon Nov 9 2009
      By Chris Walters
      66,388 views, 266 comments

      Most discussed Ohpine: The solution is ridiculously simple... You look him square in the eye and say "Don't bother Sir", and you pull out more »

    • fee traps

      Chase Sets Early Payment Trap, Customer Falls Into It

      Daniel's Providian/WaMu credit card was recently absorbed into Chase's swollen belly, and they welcomed him to their family by catching him in a technicality that cost him $39. Here's a good example of why you need to pay attention to statement cycles, even if your bank won't tell you to. More »

      5:13 PM on Fri Oct 23 2009
      By Chris Walters
      22,843 views, 129 comments

      Most discussed mrsam: Once again, I have to point out that the root cause of this problem is carrying a balance in the more »

    • verizon

      Verizon, NYPD Don't Care About Fires

      Once again, Verizon has been caught leaving its vans parked in front of fire hydrants. More »

      5:24 PM on Thu Oct 8 2009
      By Alex Chasick
      5,224 views, 86 comments

      Most discussed TheOrtega: I would imagine utility vehicles get more leeway for stuff like this. Try walking 6 blocks with a 28 foot more »

    • payola

      FTC Says Bloggers Can't Hide Endorsement Deals

      For the first time since 1980, the FTC has updated its rules about endorsements and testimonials, and they've added blogging to the books. Now bloggers who don't disclose that they've been somehow compensated—either with cash or with free services or products—can be fined up to $11,000. More »

      2:10 PM on Mon Oct 5 2009
      By Chris Walters
      5,043 views, 58 comments

      Most discussed ddmeightball: Are we talking about just professional blogs like Consumerist, Gizmodo, Kotaku, etc or does this include every blog on the more »

    • fines

      Target Must Pay $600,000 To Settle Lead Paint Charges

      Looks like the CPSC can afford donuts tomorrow for their office: Target has agreed to pay $600,000 for selling toys with too much lead on them from May 2006 to August 2007, reports Reuters. The fine "resolves allegations" over the issue, so now Target can focus on what it does best, which is act crazy. More »

      5:37 PM on Thu Oct 1 2009
      By Chris Walters
      2,836 views, 28 comments

      Most discussed topgun: Here is what is sad. I actually used to like shopping at Target. A trip to Target was a special more »

    • spirit in the sky

      Spirit Air Hit With $375,000 Fine For Really Screwing Up

      Spirit Air, home of fees for everything from buying your ticket online to being a victim of a plane crash (OK, they dropped that one), has been hit with a record $375,000 fine from the Department of Transportation for, among other things, false advertising, adding extra fees to its fares (toldja) and taking as long as 14 months to compensate passengers for lost luggage. Spirit's response? Some perks are bound to fall by the wayside when you're an "Ultra Low Cost Carrier." More »

      9:13 AM on Fri Sep 18 2009
      By Marc Perton
      5,871 views, 36 comments

      Most discussed ARP: Let's see, according to Yahoo Finance, they made 600+ Million. So, I would firmly put that fine in the "cost more »

    • fines

      Delta Fined $375,000 For Bumping Passengers

      The Department of Transportation smacked Delta with a $375,000 fine for ignoring federal laws that require airlines to offer bumped passengers adequate compensation and an explanation of their rights. Inside, a listing of your options if an airline tries to bump you off their flight... More »

      2:00 PM on Sat Jul 11 2009
      By Carey Alexander
      18,926 views, 57 comments

      Most discussed H3ion: Delta already has its hands full with flight attendants that can't fit into the new uniforms. [www.msnbc.msn.com] Apparently, the garments are only more »

    • fines

      Lead Paint To Cost OKK $655,000

      The OKK Trading company has agreed to pay a $655,000 fine for violating the federal ban on lead in children's toys. Over the past two years, the California-based company has issued six recalls spanning almost 18,000 toys and baby products. More »

      5:45 PM on Mon Jun 29 2009
      By Carey Alexander
      1,804 views, 8 comments

    • mattel

      Mattel Will Pay $2.3 Million Penalty For All Those Lead Toys

      Remember back when lead toys were all the rage? Oh, those dangerous days, when you couldn't lick a Dora the Explorer doll without fear of memory loss! Well, Mattel and the Consumer Prouct Safety Commission (CPSC) have reached an agreement on how much Mattel should pay for importing toys that exceeded U.S. lead safety guidelines, and the amount is $2.3 million. Maybe now the CPSC can use some of that money to grease the DC wheels and get their new chair nominee confirmed.

      "Mattel to Pay $2.3 Million Penalty for Toy Hazard" [Bloomberg]
      (Photo: IntangibleArts)

      10:25 PM on Fri Jun 5 2009
      By Chris Walters
      1,535 views, 24 comments

      Most discussed KingPsyz here for...: And why is this going to to the CPSC and not to you know THE CONSUMERS AND THEIR FAMILES? What danger more »

    • good news bad news

      Deli Owner Who Took Pity On Thief Now Faces Fine For Selling Bongs

      It's been a busy few weeks for Mohammad Sohail, a Pakistani immigrant who owns and operates a Deli in Long Island, NY. On May 21st a masked man tried to rob him, but Sohail pulled a rifle on the guy. Then he made him promise to never rob anyone again, and handed him $40 and a loaf of bread. More »

      11:49 PM on Thu Jun 4 2009
      By Chris Walters
      18,589 views, 120 comments

      Most discussed doctor_cos: OMG BONGS!!! Yes, pot smokers are the problem with this country! Thank goodness police everywhere have their priorities right, busting people for more »

    • fines

      Blockbuster Busted For Overcharging Customers, Must Pay $300k

      What do you do when the foundation to your business is crumbling and bankrupcty lurks like the Grim Reaper just outside your drop box? If you're Blockbuster, apparently you charge customers more at the register than what's displayed on the product, at least in California. More »

      9:54 PM on Mon May 18 2009
      By Chris Walters
      8,208 views, 46 comments

      Most discussed komodork: Has anyone noticed how all these lawsuits happen in california? more »

    • cvs

      Massachusetts CVS Stores Regularly Overcharge Customers

      The Boston Globe reports that, at least in Massachusetts, CVS leads the pack in overcharging violations. Not only do they overcharge more than anyone else, but they beat Walgreens in violations by about 1000 percent:

      The number of overcharging violations - defined as charging more at the register than the price in an advertisement, on a shelf sign, or on the item itself - soared to 711, from 425.

      By comparison, rival Walgreens had 71 violations for overcharging.

      More »

      7:43 PM on Thu May 7 2009
      By Chris Walters
      4,764 views, 36 comments

    • busted

      Comcast Fined $900k, DirecTV $2.3 M For Do Not Call Violations

      The FTC has announced that Comcast and DIRECTV, will be paying some fines for ignoring Do Not Call regulations. Ouch. More »

      5:05 PM on Thu Apr 16 2009
      By Meg Marco
      7,077 views, 55 comments

    • Texas has issued the largest fine in the state's history to the peanut company blamed in the salmonella outbreak: $14.6 million. [AP] MORE »

      31 comments

    • cheapskates

      Austin Jiffy Lubes Too Cheap To Dispose Of Oil Properly, Keep Dumping It In City Sewer System

      Heartland Automotive Services, Inc., which runs 31 Jiffy Lubes in the Austin area, has to pay a $300,000 fine after admitting to pumping used oil into the city's sewer system instead of recycling it. Normally shops are paid by the gallon for used oil, but in this case a damaged wall let water seep into the oil collection area and create a toxic mess that couldn't be sold—so instead of paying to remove it, they pumped it down the drain. More »

      12:47 PM on Fri Apr 10 2009
      By Chris Walters
      8,412 views, 63 comments

      Most discussed Saboth: Glad I change my own oil and take it to Advance Auto for disposal. My only problem is antifreeze. There more »

    • bad consumer

      No, You Should Not Pay Your $206 Speeding Ticket With Urine-Soaked Coins

      47-year-old Washington resident Michael Lynch tried and failed to pay a $206 speeding ticket with a plastic bag filled with coins and urine. Surprisingly, his special payment for doing 54 mph in a 35 mph construction zone didn't violate any laws... More »

      8:00 AM on Sun Mar 29 2009
      By Carey Alexander
      57,489 views, 149 comments

    • follow up

      Metrolink Addresses Confusing Wording Regarding Monthly Passes

      It looks like someone at Metrolink in Southern California reads The Consumerist, because their communications manager responded today to yesterday's post about some potentially confusing language on their website. He even posted a suggested revision to the language in an attempt to clear it up, and is asking for reader feedback. More »

      7:49 PM on Thu Mar 19 2009
      By Chris Walters
      6,761 views, 74 comments

      Most discussed blazinrebel: What's so hard about setting up the passes to work for 30 days from the date of purchase? The only more »

    • Metrolink

      SoCal's Metrolink Monthly Pass Doesn't Work The Way You Probably Think

      Dillon is in college, and he tried to save money by buying a monthly pass on the Metrolink transit system in Southern California. The problem is that Metrolink does a terrible job of explaining how the monthly pass works, and their own staff gives out incorrect information to customers buying the pass for the first time. Now Dillon faces a $250 citation for fare evasion because it turns out he could only use his pass for the upcoming month. More »

      11:02 PM on Wed Mar 18 2009
      By Chris Walters
      16,295 views, 117 comments

      Most discussed pecan 3.14159265: The website is right, but not clear. Dillon shouldn't have to pay the fine because Metrolink should be clear - more »

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