On The Beat With Facebook's Pornhounds

On The Beat With Facebook's Pornhounds

Everybody knows that Smutslayer, omnipotent Facebook god of purity, is responsible for smiting pornographic images that mortals foolishly try to upload to the site.

Online IQ Test Is Really A Stupid Mobile Phone Download Scam

Online IQ Test Is Really A Stupid Mobile Phone Download Scam

An innocent-looking IQ test on Facebook is really a test of your privacy savvy. And ability to read tiny, tiny print.

You're Participating In The Facebook Terms Of Service Vote, Right?

You're Participating In The Facebook Terms Of Service Vote, Right?

You’ve got about a day and a half left to cast your vote for which Terms of Service you’d prefer Facebook go with—the one written in September 2008 without user input, or the new one they’ve drafted over the last month based on suggestions from the Facebook community.

Dilbert Encounters The Rebate Monster

Dilbert Encounters The Rebate Monster

Your rebate frustration has a name, and it is apparently Rebaterus. (Full comic below.)

Macy’s Makes Fun Of Coupons With Its Latest Coupon

Macy’s Makes Fun Of Coupons With Its Latest Coupon

Did you know the asterisk in the Macy*s logo is actually part of a clever branding campaign to associate the brand with fine print? It must be true, because no other department store has such a love of fine print on coupons—and such an apparent hatred of actual coupons. Their latest masterpiece in exclusions won’t cover electronics, wigs, mattresses, shoes, watches, about a million clothing brands, and more. What does it cover? Probably a shoehorn from the Notions for Men department.

This JCPenney Coupon Doesn't Understand The Term "No Exclusions"

This JCPenney Coupon Doesn't Understand The Term "No Exclusions"

Hey, JCPenney, an asterisk isn’t a get-out-of-jail-free card. You can’t just say anything you want and then asterisk it away into meaninglessness. Here, we’ve fixed it for you.

This Is Why You Don't Order From Fad Diet & Wellness Sites

This Is Why You Don't Order From Fad Diet & Wellness Sites

Christina decided to give the famed acai berry a try. What the heck, she must have thought, it won’t cost me that much ($10) and the site’s refund policy clearly indicates when I can return the product, cancel the “subscription,” and move on. She knew the cancel-by date and was prepared to follow the rules. AcaiBerryUltimate.com had other plans, which are best summed up by this email they sent to her: “You can get your refund in hell. haahah.”

This Is How All User Agreements Should Be Displayed

This Is How All User Agreements Should Be Displayed

Aviary is a suite of web-based graphics programs, both free and subscription-based. What’s awesome about Aviary from the Consumerist perspective, though, is their Terms of Use, which offers a plain English summary in bullet points alongside the legalese. It’s brilliant, it’s simple, it doesn’t reduce the power of their legal agreement, and it helps users make informed decisions. Everyone should do this.

Comcast Will Pay You $500 If They Break Your $2000 TV

Comcast Will Pay You $500 If They Break Your $2000 TV

Comcast’s new service agreement (PDF) has some curious details buried in the fine print. Here’s the short version: “customer equipment” includes your computer and TV set, and if Comcast somehow damages or breaks any customer equipment through “gross negligence or willful misconduct,” they will pay you up to $500, no more. “This shall be your sole and exclusive remedy relating to such activity.”

Man Sues American Airlines For Revoking Lifetime Pass

Man Sues American Airlines For Revoking Lifetime Pass

A man who paid nearly $400,000 in the late 80s for two lifetime passes from American Airlines is now suing the company, claiming they illegally revoked the passes after a supposed rule violation. The passes allowed him and a companion to travel anywhere they wanted in first class for the rest of his life, but AA canceled them after claiming he made “‘speculative reservations’ for companions.”

This Ace Hardware Promotion Requires That You Go Back In Time To Use It

This Ace Hardware Promotion Requires That You Go Back In Time To Use It

Marketer: [gleam in her eye] …oh, I know how we can afford it. [cue evil laughter]

Facebook Will Let Users Help Draft New Terms Of Service

Facebook Will Let Users Help Draft New Terms Of Service

We are open to putting the documents up to a vote. The rules people must do when on the site and what we must do, a two way thing. There will be Comment periods, a council that will help on future revisions.

ThankYou Network Announces Changes To Its Rewards Program

ThankYou Network Announces Changes To Its Rewards Program

What’s going to happen with Citibank’s ThankYou Network on March 1st? Is Vikram Pandit going to convert all of your points into executive bonuses? Will it be nationalized?!? Um, no, but here’s a copy of the letter one of our readers received today announcing the changes that are going in place next week.

Blockbuster Reduces Total Access Benefits, Disguises Change As "No More Due Dates!"

Blockbuster Reduces Total Access Benefits, Disguises Change As "No More Due Dates!"

Blockbuster’s Total Access subscription service—their bid for relevance in the Netflix era—used to ship the next movie in your queue as soon as you dropped it off at a Blockbuster store in exchange for a free rental. Now the next movie won’t ship until you return that free store rental—in other words, now it will count as the next movie in your queue. Of course, in Blockbuster marketing-speak, that’s considered a great new benefit.

What Facebook's Users Want In The Next Terms Of Service

What Facebook's Users Want In The Next Terms Of Service

Now that Facebook has said they’re drafting a new Terms of Service based on community input, that community has eagerly put forth their proposals in the Facebook Bill of Rights and Responsibilities Facebook group. Forum admin Julius Harper went through the 27 pages of feedback and pulled out the three major areas the community seemed most concerned about. Here’s what the people are demanding:

Facebook Reverts Back To Old Terms Of Service

Facebook Reverts Back To Old Terms Of Service

It appears in the wake of global attention and outcry, Facebook has, as of at least 12:27 am, reverted back to the previous Terms of Service. Phew, now we can all go back to sending each other digital cupcakes without Big Brother watching us. This is a temporary move until Facebook can draft a new Terms of Service that addresses the users’ concerns. CEO Zuckerberg wrote a new blog post, and Facebook spokesperson Barry Schnitt released this statement:

Facebook Privacy Fallout Goes Nuclear

Facebook Privacy Fallout Goes Nuclear

Online, in print and on TV, Consumerist’s Facebook terms of service change story, and the ensuing global uproar, has spread like Ebola in a monkey house…

Shrink Ray Now Hitting Rewards Programs

Shrink Ray Now Hitting Rewards Programs

We’ve seen food items, airline mile programs, and credit card limits all shrink as the economy worsens. Now it’s time for other rewards programs to become just a little less rewarding—and somewhat sneakily, too, in these two stories recently sent in by readers.