(chickee510)

Man Tries To Beat Bank At Its Own Game With Fine Print That Gives Him Unlimited Credit

When it comes to fine print on user agreements and terms of service, I’ve found that there are those who blame companies for making these documents so long and complicated that most people will never read them (and might not even be able to understand the terms even after reading them), and then there are those who say consumers can’t complain if they don’t first read and understand everything they agree to. Here’s a story out of Russia that should appeal to both sides of that debate. [More]

Chat Transcript Reveals That Guitar Center Coupon May Be More Flexible Than It Appears

Chat Transcript Reveals That Guitar Center Coupon May Be More Flexible Than It Appears

Yesterday, we told you about the Guitar Center “Easter Savings Event” that somehow managed to exclude more than 300 brands from the sale, indicating that virtually nothing in the store would actually be included in the promotion. But further investigation by Consumerist readers found some cracks in the fine print. [More]

(Maulleigh)

Hurricane Forces Bride & Groom To Celebrate Wedding In A Gym While They Lose $10K On Reception Hall

Among all the recent hurricane-related horror stories coming out of New Jersey, the tale of a young couple losing $10,000 and having to hold their reception in a school gymnasium is certainly not the absolute worst, but it didn’t have to happen that way. [More]

Consumer Advocates To Starbucks: Change Your Terms Of Service On Gift Cards

Consumer Advocates To Starbucks: Change Your Terms Of Service On Gift Cards

Who reads the terms of service on gift cards? Maybe not everyone, but four consumer advocacy groups have your back and are petitioning Starbucks to remove certain provisions in time for the holiday season. [More]

Guy Files Class Action Against Hilton For Charging Him 75
Cents For Newspaper He Didn't Ask For

Guy Files Class Action Against Hilton For Charging Him 75 Cents For Newspaper He Didn't Ask For

A man has decided to turn a minor annoyance, getting a newspaper at your hotel room door and getting charged for it, into a class action lawsuit. [More]

Lane Bryant Sale Flyer Redefines 'Entire Store,' 'Everything'

Lane Bryant Sale Flyer Redefines 'Entire Store,' 'Everything'

David isn’t really sure why he received this Lane Bryant flyer in the mail, seeing that he’s not only thin, but, well, male. But that doesn’t matter at Lane Bryant, where they’re stretching the limits of reality and of the English language. [More]

Casino Offers A St. Patrick's Discount But Won't Let Me Book A Room For St. Patrick's Day

Casino Offers A St. Patrick's Discount But Won't Let Me Book A Room For St. Patrick's Day

Hey everyone! Let’s go to New York, New York Casino in Las Vegas for St. Patrick’s Day since they’re offering a Paddy’s discount! But guess what — you can’t actually book a room for that holiday because they’re busy with a convention. [More]

At Least This Journeys Promotion Gets Your Attention

At Least This Journeys Promotion Gets Your Attention

“Try on shoes, get a free smartphone,” declared a sign in the window of Ryan’s local Journeys store. That sounds like a deal that can’t possibly be true. And it’s not. [More]

Priceline Promised No "Young Renter Fee," But Avis Says Pay Up

Priceline Promised No "Young Renter Fee," But Avis Says Pay Up

When Lauren reserved a car rental through Priceline last week, she checked out the fine print to see if she’d have to pay any age-related extra fees, and according to Priceline what she bid would be the total price. Now Avis is telling her Priceline is wrong and she’ll have to come up with more money at the rental counter. [More]

Chase Approves Transaction Anyway After Customer Declines Overdraft Protection

Chase Approves Transaction Anyway After Customer Declines Overdraft Protection

Paul opted not to sign up for Chase’s overdraft fee trap–oh wait, they call it “protection”–but Chase happily ignored this fact and approved a transaction anyway, which led to a $34 overdraft fee that they refuse to reverse. The loophole they’re using to get around Paul’s opt-out is that the vendor was someone he’d authorized in the past, and therefore this new transaction isn’t protected from the bank’s “protection” fee. [More]

Hobby Lobby's Return Policy: We Don't Have To Take Back Anything

Hobby Lobby's Return Policy: We Don't Have To Take Back Anything

Michael says the first bullet point on the Return Policy plaque at his local Hobby Lobby (and also online) reads, “If for any reason you need to return merchandise purchased at Hobby Lobby, please return the product with the original sales receipt within 60 days of purchase.” That sounds great–you can shop with confidence that they’ll handle returns without too much trouble–but the reality is that the store can and will refuse any return, with or without a receipt, if someone there thinks it might lose them money in the short term. [More]

Developers Spiking Homeowner Contracts With Hidden Resale Fee Covenants

Developers Spiking Homeowner Contracts With Hidden Resale Fee Covenants

Last April, Techdirt pointed out that a financial firm in Texas was trying to attach “private transfer fees” to homes, so that developers would get a little bit of each sale as it passed among owners in the years to come. It sounded crazy then–imagine having to pay royalties on clothes or furniture whenever you resold them–but the firm is aggressively expanding its plan and has signed up more than 5,000 developers across the country, reports the New York Times. If you buy a new house in the next decade, look for a “resale fee” covenant hidden in a separate document that might not be included in your closing papers or even require a signature. [More]

Be Sure To Confirm Age Requirements Before Buying Airline Tickets For Kids

Be Sure To Confirm Age Requirements Before Buying Airline Tickets For Kids

A man in California ended up fighting with Expedia over compensation after his kids, ages 12 and 16, were left stranded overnight in a Virginia airport, because the airline wouldn’t let them board the connecting flight without being accompanied by someone 18 or older. The man told Expedia the kids’ ages before buying the tickets but the company’s system didn’t send up any red flags, so he thought the trip would be fine. [More]

Acai Berry Company Temporarily Shut Down By FTC Over Billing Practices

Acai Berry Company Temporarily Shut Down By FTC Over Billing Practices

Last summer, Central Coast Nutraceuticals settled a deceptive practices charge from Arizona’s Attorney General by promising to pay $1.4 million in fines. Now the company, which peddles acai berry and colon cleansing products, has been forced to temporarily stop selling or marketing its wonder products completely under an injunction obtained yesterday by the FTC. [More]

Sprint Totally Has The Hots For Me

Sprint Totally Has The Hots For Me

Relationships get awkward when one party drops the “L” word too quickly. Such is the situation in which Jeremy found himself when he dug through his Sprint contract. [More]

Netflix: We Can Murder Your Account With No Notice At Our Whim

Netflix: We Can Murder Your Account With No Notice At Our Whim

It’s amazing what we agree to every day when we scroll through infinite screens of dense legalese to click the box that said we’ve read and agree to abide by the terms of service on various sites. Brandon discovered that Neftlix users have all consented for the company to stop its endless supply of movie and TV shows for any reason whatsoever. [More]

Does "One Coupon Per Customer" Apply To Couples Making Individual Purchases?

Does "One Coupon Per Customer" Apply To Couples Making Individual Purchases?

Liz is wondering what’s going on at her local Hobby Lobby. She’s a professional doll maker and she buys a lot of supplies from the craft store chain every month. So far, she and her husband have been able to use the company’s in-store coupons for separate purchases even if they stand together in line at the register, but it looks like her Hobby Lobby may be cracking down on that. Should it? [More]

Groupon Shows How To Properly Explain TOS Changes

Groupon Shows How To Properly Explain TOS Changes

Groupon is a daily deal sort of website, but the reason it’s on Consumerist today is because of how well it communicated some recent changes to its Terms of Service agreement. Consumerist reader Pureboy sent in a copy of the email he recently received where the website explained the changes in plain English, with examples. [More]