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    • online booking

      Expedia Drops Fee For Booking By Phone

      This morning, travel service Expedia announced it will abandon its book by phone fee, which it first implemented last May. This makes it the only major online travel agency to not ding customers with a fee for booking flights over the phone, notes consumer travel advocate Christopher Elliott. More »

      10:43 AM on Thu Nov 5 2009
      By Chris Walters
      1,269 views, 6 comments

      Most discussed Carias: That's great to hear. Let's get the airlines on board with that. *waits for hell to freeze over* more »

    • overlimit fees

      Update: Capital One: Waive Your Rights, Get $10 Off Your Next Overlimit Fee!

      Here's the straight scoop on what's up with the story in that "Capital One: Waive Your Rights, Get $10 Off Your Next Overlimit Fee!" post. More »

      8:30 AM on Wed Nov 4 2009
      By Ben Popken
      6,650 views, 92 comments

    • false advertising

      Hilton Complimentary Internet Access In Lobby Costs $10 A Day

      At Hilton Washington Dulles Airport hotel, everything is complimentary! That's because to them "complimentary" actually means "for a price." Last week, a linguistics professor tried to take advantage of their "Complimentary High-speed Internet access on the lobby level," which is how they describe the service on their website. He quickly discovered that he'd have to agree to a $9.99 charge in order to get the free service. More »

      6:09 PM on Mon Nov 2 2009
      By Chris Walters
      11,233 views, 60 comments

      Most discussed nybiker: From [dictionary.reference.com] noun 3. something given or supplied without charge, as lodging, transportation, or meals, esp. as an inducement to prospective customers. What more »

    • overlimit fees

      Capital One: Waive Your Rights, Get $10 Off Your Next Overlimit Fee!

      Everett says Capital One called him up and made him an offer. If he opted out of at least one of the consumer credit protections enacted by the CARD act, Capital One would drop the overlimit fees from $39 to $29! Woo! More »

      9:36 AM on Mon Nov 2 2009
      By Ben Popken
      19,388 views, 65 comments

    • fees

      Airlines Could Start Charging Extra For Credit Cards

      Could extra fees for using a credit card to pay become the airline industry's hot new trend? More »

      9:07 AM on Mon Nov 2 2009
      By Ben Popken
      8,899 views, 103 comments

    • bank of america

      BoA EECB Gets $525 In Overdrafts Refunded

      Bank of America charged Kelsey 15 overdraft fees totaling $525. Which was weird, because Kelsey had overdraft protection on the account. A BoA customer service rep would to refund $140 as a "courtesy" but that's not very courteous when you're still out $385. That's when Kelsey decided to whip out the ol' EECB and kick some ass: More »

      5:32 PM on Thu Oct 29 2009
      By Ben Popken
      8,892 views, 27 comments

      Most discussed Radi0logy: Where did $245 morph into $525? I must have missed that more »

    • this is not a way to save

      Wachovia's "Way2Save" Account Triggers Over $5,000 In Penalty Fees

      Wachovia has a new financial product called Way2Save that automatically moves $1 from your checking account into a high interest personal savings account every time you make an electronic bill payment. Susan tried to maximize her contributions by making a lot of little bill payments, but Wachovia cut off access to her funds without notice and triggered an avalanche of penalty fees. Now she owes over $5,000 to her credit card companies, far more than she would likely have ever earned through Wachovia's complicated savings program, and of course Wachovia is denying any responsibility. More »

      2:02 PM on Tue Oct 27 2009
      By Chris Walters
      20,633 views, 205 comments

      Most discussed duckfat: You tried to game the system and got caught. What exactly did you expect would happen in the long more »

    • gift cards

      No Visa Or MasterCard Gift Cards This Year, Please

      If you want to spread some fiscally sound good cheer this year, consider asking your friends, relatives, and coworkers not to give gift cards backed by the major credit card companies. Why am I making such a sour suggestion? Because a new study from two consumer advocacy groups indicates that most of the population still doesn't recognize what a money trap those little plastic cards can be. More »

      6:25 PM on Mon Oct 26 2009
      By Chris Walters
      9,022 views, 65 comments

      Most discussed Xerloq, we are all...: I completely agree with the recommendation EXCEPT for the piece about store-specific gift cards. more »

    • overdraft fees

      Bank Of America Uses Temporary Hold To Trigger Overdraft Fee?

      Bank of America got so fee crazy last week that it applied a $10 overdraft fee to Christopher's account even though it wasn't overdrafted. I went back and forth with Christopher to try to figure out what BoA could have done to trigger this, but as you can see from the screen cap below, he only had two debits on the day of the event. More »

      4:03 PM on Mon Oct 26 2009
      By Chris Walters
      18,487 views, 121 comments

      Most discussed jvanbrecht: Thats an awfully low balance available on that debit card.... Not saying the OP is wrong.. but seriously... unless more »

    • memberships

      24 Hour Fitness Sued For Charging Ex-Customers Fees

      The gym chain made famous on NBC's "Biggest Loser" is being sued for continuing to debit the bank accounts of customers who have canceled their memberships. The US Court of Appeals, Ninth Circuit, has given the green light to a class action lawsuit that says the chain is violating both the RICO Act and the Electronic Funds Transfer Act by keeping these zombie memberships active. More »

      5:37 PM on Fri Oct 23 2009
      By Chris Walters
      5,977 views, 23 comments

      Most discussed hahamaximus: Costco sells a 2 year 24 Hour membership for about the same or less than a 1 year if purchased more »

    • fee traps

      Chase Sets Early Payment Trap, Customer Falls Into It

      Daniel's Providian/WaMu credit card was recently absorbed into Chase's swollen belly, and they welcomed him to their family by catching him in a technicality that cost him $39. Here's a good example of why you need to pay attention to statement cycles, even if your bank won't tell you to. More »

      5:13 PM on Fri Oct 23 2009
      By Chris Walters
      22,775 views, 129 comments

      Most discussed mrsam: Once again, I have to point out that the root cause of this problem is carrying a balance in the more »

    • annual fees

      Bank Of America Will Introduce Annual Fees Next Year On Some Cards

      Bank of America has announced that it plans on "testing" annual fees on some of its reward cards starting next year. The odds are good you won't see this—a BoA spokeswoman says it will only be tested on 1 percent of accounts globally—but who knows? Maybe the BoA Fairy will smack you down. More »

      2:00 PM on Tue Oct 20 2009
      By Chris Walters
      4,498 views, 58 comments

      Most discussed Hedgy2136: Clark Howard was talking about this the other day. Apparently, BoA has been sending out letters randomly to cardholders. In more »

    • rate hikes

      Capital One Invents Its Own Christmas Creep, Raises Interest Rate On December 26th

      When Wally first got his Capital One credit card, the interest rate was 12 percent. Then they raised it to 22.9 percent. Now they're going to raise it again—the day after Christmas—to 25.9 percent. More »

      10:25 AM on Tue Oct 20 2009
      By Chris Walters
      3,912 views, 44 comments

    • travel

      Expect Airlines To Keep Hiking Ticket Prices As Holidays Approach

      This year it's a seller's market when it comes to buying airline tickets, reports the New York Times, so if you must travel via plane, buy early and try to be as flexible as possible. More »

      6:51 PM on Fri Oct 16 2009
      By Chris Walters
      3,692 views, 31 comments

    • travel

      More Airlines Add $10 Travel Surcharge To More Holidays

      Since consumers didn't whine too much about the addition of $10 "just because" fees airlines imposed on busy travel days, they've added fees on more days. Goody for us! More »

      4:00 PM on Sat Oct 10 2009
      By Laura Northrup
      4,979 views, 44 comments

    • how it works

      The Consumer Financial Protection Agency And You

      Legislation to create a Consumer Financial Protection Agency (CFPA) is making its way through Congress. Interested parties have spoken out ("It sucks!" "It's awesome!"). Now the White House wants to know what you think. More »

      6:14 PM on Fri Oct 9 2009
      By Alex Chasick
      3,985 views, 34 comments

    • hidden fees

      Prepaid Debit Cards Are Money Sucking Black Holes In Your Pocket

      Be very careful about activating any sort of over-the-counter prepaid debit card, reports the New York Times. They looked at a handful of prepaids currently on the market and discovered ridiculously high hidden fees—the first two months of use can cost you up to $80. More »

      2:30 PM on Thu Oct 8 2009
      By Chris Walters
      5,564 views, 26 comments

      Most discussed Oranges w/ Cheese...: Figures as much, and then if you DON'T use them, the "inactivity fees" will eat through your balance as well. BTW: more »

    • fees

      Consumerist: Better Than Your Dad (At Fighting Bank Of America)

      Sometimes, your dad's advice doesn't apply anymore. Companies have realized that giving a damn is too expensive. That's when it's time to kick ass, Consumerist style. Craig writes: More »

      11:00 AM on Thu Oct 8 2009
      By Ben Popken
      10,599 views, 45 comments

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    • 1-18 of 461 for "Fees"

    New York, 5:08 AM
    Mon Nov 9
    6 posts in the last 24 hours

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