Hertz Alienates Longtime Customer With $10 Convenience Fee For 75 Cent Toll

Hertz Alienates Longtime Customer With $10 Convenience Fee For 75 Cent Toll

It’s pretty convenient to not have to pay tolls when you’re renting a car. Bruce tells Consumerist that he rented a car from Hertz that was enrolled in PlatePass, a service that scans a rental car’s license plate and automatically charges the toll to the renter’s credit card–along with a $10 fee. This fee is probably more convenient and less infuriating if you rack up more than 75 cents in tolls during the course of your rental. [More]