(So Cal Metro)

FedEx Employee Says Company Knew It Was Overcharging Customers, Didn’t Care

As part of a class action lawsuit alleging that FedEx has been overcharging its business and government customers for years, an unsealed email from an employee claims that not only did the company know it was doing so, it even overcharged itself for sending packages to its own headquarters. Go on, shake your head in disbelief. [More]

(zonaphoto)

When Customs Seizes The Cocaine And Meth You Sent Via FedEx, Don’t Call And Ask Why

In general, we support complaining to a company when you didn’t get what you paid for, no matter how small the amount. It’s only fair. Even we have to admit, though, that a California man might have been better off not calling to check on the whereabouts of the packages he sent through FedEx to the Philippines. Law enforcement is glad that he did, though. Prosecutors say that the boxes contained three kilograms of methamphetamine and one hundred grams of cocaine. [More]

Not all that intelligent.

FedEx SmartPost Package Takes A Week To Tour Southern California, Tantalizingly Near My House

Tim’s new shirt from Teefury didn’t have to go very far. It just had to make a short trip across the Los Angeles hypermetroplex. But somehow the eventual delivery service that is FedEx SmartPost couldn’t get the package to go in a straight line, which meant that it took a meandering route around the area. Really, they could have put the shirt in a cardboard tube and rolled it to Tim faster. [More]

(AaronKSmith)

FedEx Knows I Need To Send 9 Boxes To My New House, Suspends My Account

Ann and her family are going through a series of moves–first an international one, from England to the United States, and then a domestic one, from Florida to Vermont. Though precisely why she needs FedEx to come pick up a bunch of large boxes from her house is almost irrelevant. The problem is that they won’t. She sent this plea for help to a few executive addresses, but has heard nothing back yet. [More]

(So Cal Metro)

FedEx Driver Can’t Be Bothered To Walk Up To My Door So Just Leaves The Package In My Car

Consumerist reader Robert has gotten used to the fact that his FedEx delivery man just doesn’t like walking up to his door. As such, he isn’t surprised that he heard the truck pull up recently and went outside to find an empty stoop. He checked the tracking number and sure enough, the package had allegedly been delivered. Sometimes packages would end up at his front gate but alas, nothing. Time to do some investigative work! [More]

(So Cal Metro)

FedEx Hiring 20,000 Seasonal Workers To Deal With Upcoming Holiday Rush

Tis the season to sit at home and click, click, click buy and send presents to loved ones around the world. This year, FedEx is expecting even more shipping traffic than it did last year and as such is hiring 20,000 seasonal workers to help make things run smoothly. [More]

(Maulleigh)

FedEx Office Requires Business ID To Pick Up Package, Says I Can Just Make One Up

Stepping into Consumerist reader Steve’s local FedEx Office outlet is like falling down the rabbit hole into Wonderland, where a package is simultaneously delivered and en route and where security measures require you to show ID in order to pick up a package, but anyone is free to fabricate that ID even though FedEx knows it’s fake. [More]

(So Cal Metro)

So I Guess UPS Has Just Stopped Delivering To My House?

Since signing up with UPS My Choice a couple months ago, Consumerist reader Stephanie has seen her UPS service slow down, first delivering 2-day packages on the third day, and for the last few weeks, simply not delivering at all. [More]

FedEx Driver Knows I'm Home During The Day, Tries To Turn Me Into Human Drop Box

FedEx Driver Knows I'm Home During The Day, Tries To Turn Me Into Human Drop Box

While working from one’s home does have its perks — the cheap commute, lax dress code, no jerk humming with his headphones on in the next cubicle — one Consumerist reader has fallen into the trap of being the go-to place for her local FedEx driver to turn when her neighbors aren’t home to accept packages. [More]

Who Is J. Cohen, And Why Do They Have My Office Chair?

Who Is J. Cohen, And Why Do They Have My Office Chair?

Fedex delivered Spike’s expensive new office chair right on time, but they didn’t deliver it to her. Someone signed for the package, scrawling “JC,” which was recorded as J. Cohen. Spike doesn’t know this person, and they certainly don’t live in her apartment. FedEx insists that the delivery was successful, and won’t help. [More]

FedEx Punishing Me For Delivering Package Addressed To My Neighbor, Claims It Was Mine

FedEx Punishing Me For Delivering Package Addressed To My Neighbor, Claims It Was Mine

Consumerist reader Kenneth is a pretty good neighbor. After all, he dropped off a misdelivered package FedEx left on his stoop to a house around the corner where it was actually supposed to be going. But that simple act of consideration has resulted in FedEx refusing to deliver what he was supposed to get in the first place. [More]

FedEx Quails In The Presence Of A Buzzer, Rendering Next-Day Air A Waste Of Money

Paying a premium price for a special service, say, getting a package the next day, is worth it if you’re in the business of needing things quickly. Which is why Chris is regretting that the person delivering an item essential to his work happened to be a FedEx employee who didn’t know what to do with a doorbell. [More]

Guess What, FedEx Driver? No One At A U.S. Army Base Will Find Your Bomb Jokes Funny

Guess What, FedEx Driver? No One At A U.S. Army Base Will Find Your Bomb Jokes Funny

A FedEx driver who apparently was never trained in the “don’t ever, ever say the word bomb on the job” is facing a felony terrorism charge, after he allegedly joked that a package was “probably a bomb” at a U.S. Army base. [More]

Postal Service Shows It Can Toss Fragile Packages Over The Fence Just As Well As FedEx

Postal Service Shows It Can Toss Fragile Packages Over The Fence Just As Well As FedEx

The U.S. Postal Service is always trying to convince people that it’s just as good as FedEx or UPS. But for all the aspects of those businesses the Postal Service should emulate, there’s one it shouldn’t: Tossing expensive packages over customers’ fences. [More]

FedEx Gives Someone Else A Very Merry Popeye's Christmas With My Credit Card

FedEx Gives Someone Else A Very Merry Popeye's Christmas With My Credit Card

FedEx wanted its customers to have a very Merry Christmas — even if they’re not the customers who should be receiving a package with a credit card in it. Gabe had to have a new Visa card overnighted to him, and felt confident because the delivery required a signature. Apparently, any old signature will do. [More]

FedEx Seems To Think Any Front Door Will Do For Package Delivery

FedEx Seems To Think Any Front Door Will Do For Package Delivery

Clayton was waiting at home for a very important package to arrive — his passport via a travel visa service — for which he had paid FedEx for overnight delivery. So when he his package was instead dropped off at a front door nearby, and not his own, he was a bit unnerved. [More]

FedEx Apologizes For Monitor-Tossing Delivery Driver

FedEx Apologizes For Monitor-Tossing Delivery Driver

By now, you’ve all probably seen the video of the FedEx delivery driver caught on camera tossing a box containing a new computer monitor over a customer’s fence, rather than just walk the few feet to the front door. The people at the delivery service have realized this is probably not good publicity, so they’ve come out with a public apology. [More]

Couple Takes Advantage Of UPS Laziness, Steals Over 100 Packages From Doorsteps

Couple Takes Advantage Of UPS Laziness, Steals Over 100 Packages From Doorsteps

We’ve certainly written enough pieces over the years about how some UPS, FedEx and USPS carriers would rather fling your package somewhere in the vicinity of your house rather than knock and wait to see if you’re home. Now the police in Somerville, MA, say a couple took advantage of drivers’ willingness to leave packages out in the open by swooping in to steal the deliveries right off folks’ doorsteps. [More]