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FedEx Office Requires Business ID To Pick Up Package, Says I Can Just Make One Up

Stepping into Consumerist reader Steve’s local FedEx Office outlet is like falling down the rabbit hole into Wonderland, where a package is simultaneously delivered and en route and where security measures require you to show ID in order to pick up a package, but anyone is free to fabricate that ID even though FedEx knows it’s fake. [More]

FedEx Routes Document To Wrong City, Annoys Law Professor

FedEx Routes Document To Wrong City, Annoys Law Professor

Fedex Office, the entity formerly known as Kinko’s, offers a service where you can upload a document, have it printed at a store near you, and pick it up. How wonderful! Unless the system, in its infinite wisdom, sends your document to a store that is a 4-hour drive away. That’s what happened to a UCLA law professor, who tried to call FedEx and fix the situation. Maybe this would have worked had the customer service rep been capable of basic communication in English. [More]

FedEx Office Now Has Free WiFi

FedEx Office Now Has Free WiFi

While a FedEx Office might not be as comfy or aromatic as a Starbucks, free WiFi access is still free WiFi access. And as of today, around 1,000 of the printing-and-shipping shops (formerly known as FedEx Kinko’s) have begun offering what they claim is free and unlimited internet access from the folks at AT&T. [More]

FedEx Office Charges $40 An Hour For Dirty Unheated Meeting Room

FedEx Office Charges $40 An Hour For Dirty Unheated Meeting Room

When you rent a meeting space, should it have heat? Chairs that are clean and not broken? We think so! Reader Mark does too. FedEx Office doesn’t. [More]

Kinko's Is Dead, Long Live "FedEx Office"

Kinko's Is Dead, Long Live "FedEx Office"

FedEx announced yesterday that they would be renaming Kinko’s “FedEx Office”