You’d think that before getting hired as a FedEx driver, someone would check to see whether you have certain skills. Such as the ability to read street signs. The driver serving Charlie’s neighborhood lacks this key skill. That, or he confuses street names very, very frequently. [More]
Ann and her family are going through a series of moves–first an international one, from England to the United States, and then a domestic one, from Florida to Vermont. Though precisely why she needs FedEx to come pick up a bunch of large boxes from her house is almost irrelevant. The problem is that they won’t. She sent this plea for help to a few executive addresses, but has heard nothing back yet. [More]
While working from one’s home does have its perks — the cheap commute, lax dress code, no jerk humming with his headphones on in the next cubicle — one Consumerist reader has fallen into the trap of being the go-to place for her local FedEx driver to turn when her neighbors aren’t home to accept packages. [More]
J. likes ordering from Woot, but hates FedEx SmartPost, the company’s shipping method of choice. Describing it as “some sort of misbegotten bastard child of FedEx and the US Postal Service,” J. calculates that it would actually be faster to travel from Woot HQ in Texas to his home on Brooklyn by bicycle. Which would be helpful if he weren’t ordering inanimate objects. [More]
Fedex’s choice of a spot to leave Jason’s package has its advantages and disadvantages. In the plus column, if anyone steals it, they will leave important forensic evidence in the form of footprints in the snow. In the minus column, it’s an incredibly stupid place to leave a package, even if the front sidewalk isn’t shoveled. [More]
Sam had an odd experience with FedEx back in February. He writes that when he didn’t come to the door right away, instead of leaving the package on the porch, the deliveryman just opened the door and walked in. This confused Sam a bit, and he wrote to Consumerist asking what he should do. [More]
Fredrick Smith- CEO
Carmine Echols – Executive Assistant to CEO
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Roku and Fedex have done an amazing thing. They didn’t send Merujo’s new media player via Smartpost. They sent it three months back in time and to the wrong city and state. Or maybe they just can’t find the correct tracking number. [More]
Fedex delivered a package to David’s house that was destined for a business on a different street, about half a mile away. He says that it took a ludicrous amount of time and effort on his part to get FedEx to come back and pick up the package. Did FedEx expect him to keep it? Did they expect him to get it to the destination himself? He’s not sure. [More]
Alex shipped two packages to San Francisco from the UPS store in Boston. One was delivered, the other wasn’t—until without any explanation or notification, it arrived back at Alex’s house in Boston on a FedEx truck. Huh?
The reason ATA died, and died so abruptly, were rising fuel costs and that they lost a key contract with Federal Express for flying military personnel on ATA aircraft. [Bloomberg]