(Yortw)

Fax Machines Refuse To Die, So These Companies Bridge The Gap

The owner of your local pizzeria might have zero interest in using the Internet, yet you can place an order from them with your smartphone. The techno-wizardry that makes that happen comes from a small but important industry of companies that translate between fax machines and the Internet. [More]

Robot CSRs Man All The Online Fax Chat Lines

Robot CSRs Man All The Online Fax Chat Lines

What chipper robots — programmed with the soul imprint of deceased valley girls; imbued with one-dimensional sentience by the spark of a mad creator — man the cancellation chats of eFax? Robots like Sharon W., Amy R. and now Megan F.

Canceling Fax Service Like Passing Gallstones

Canceling Fax Service Like Passing Gallstones

L.S. writes that she had a devil of a time trying to cancel her service with J2, an online fax and voicemail service. The cancellation info was buried deep in the website and several links and phone numbers were only dead-ends bedecked with red herrings.