fairness

A Boston jury yesterday ruled that file sharer Joel Tenenbaum would have to pay the Recording Industry of America $675,000 for sharing 30 copyrighted songs. The hefty award was all the more surprising because Tenenbaum was represented by a crack team of legal eagles from Harvard's law school. The trial didn't unfold nearly the way they planned...  More »

Just days after the National Arbitration Forum agreed to stop arbitrating consumer credit card disputes, the American Arbitration Association has decided to do the same. This is good, but passage of the Arbitration Fairness Act is still necessary.  More »

We at Consumerist really hate mandatory binding arbitration, the faux-legal sucker punch that companies deliver when they screw up and you try to sue, and so should you. We've talked about its evils a lot, but no one can describe this legal abomination as well as the victims themselves, so this week we'll let them speak.  More »

Society has determined that service at a restaurant is worth between 15%-20% of the final bill, but is it ever acceptable not to tip?  More »

Georgetown law professor and Credit Slips blogger Adam Levitin is having trouble disputing an erroneous $176.96 charge on his Citibank Amex card from PACER, the federal court's online docket system, which he accesses for free. The professor is a consumer credit expert and should have no problem understanding and fixing the error, right? Fat chance.  More »

Four credit card victims were ordered to sign waivers allowing their creditors to release their private financial records to the public before they could testify before the House Financial Services Committee. The consumers had flown in from across the country to share their stories at a hearing on the Credit Card Bill of Rights, but credit card companies insisted—and Republicans and Democrats agreed—that it would only be fair to release documents like credit scores and a list of recent purchases in order to rebut the consumer's claims. "Fair is fair," Congressman Spencer Bauchus (R-AL) barked, as he defended the absurd request. Ultimately, the consumers didn't testify, but one invitee, Steven Autrey, released his prepared statement, which slams creditors for their abusive and predatory business practices.  More »

Remember RMG Technologies, the horrible little company that made five-year-olds cry by snatching up all the Hannah Montana tickets? Boaz Lissauer, a New Jesery plastic surgeon, recently sued them and other ticket resellers after paying $195 for nosebleed seats worth $63 to see the Police in Madison Square Garden. Lissauer is now asking a Pittsburgh court for class action status.  More »