Buy.com Can't Give You The Rest Of The CDRs You Ordered, Because That Would Mean Actually Reading Your Emails

Buy.com Can't Give You The Rest Of The CDRs You Ordered, Because That Would Mean Actually Reading Your Emails

Bill ordered 300 CDRs from Buy.com. He received 200 (half are pictured). Somehow, over 3 months and a dozen emails later, they can’t fix the issue.

Interview: Reader Describes Last Night's Turbo Tax Slowdown

Interview: Reader Describes Last Night's Turbo Tax Slowdown

We followed up with Derek about his experience with last night’s Turbo Tax system slowdown.

Charter Communications' Customer Service Is An Abject Failure

Charter Communications' Customer Service Is An Abject Failure

Hell Hath no Fury Like a Dell Scorned

Hell Hath no Fury Like a Dell Scorned

Wow, this is positively gaytarded. But before you bust out your effete stilettos to slit our fingers over such a egregiously offensive remark, hear us out. We believe you’ll find its usage warranted.

Cingular’s Server Down Yesterday

Cingular’s Server Down Yesterday

Looks like yesterday’s Cingular dropouts may have been due to a faulty server which had to get a bobby pin inserted into a small recessed button on the backside.

The Consumerist’s Poor Customer Service

So as much as it pains me—Joel—to say this, I’ve got to tell you what I did, because it’s painfully ironic.