Failures

wachovia
Citigroup Buys Wachovia
Citigroup is buying Wachovia's deposits, $300 billion of its loan portfolio, and about $42 billion of debt for an undisclosed sum, reports CNN.

Part of Wachovia will remain independent — including its massive brokerage business which ballooned after it purchased AG Edwards in 2007, as well as its Evergreen investment management division.
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9:43 AM on Mon Sep 29 2008
By Chris Walters
6,050 views, 56 comments

Most discussed bsalamon: is there a bank-death pool i can join? my money is on capital one bank more »
unconfirmed
National iPhone 3G Activation Failure Due To Apple's "Short Tether" System?

When I heard that the iPhone activations were completely borked, I thought, man, that's what you get for partnering with the Death Star. But from what reader Justin heard from an ATT rep, oh-so-pristine Appple might actually be the one with blemishes. He writes,

According to an ATT rep I just spoke with, the problem is with Apple's Short Tether system, which is the Apple-side system that does the last part of the activation. I got my $36 activation fee refunded just by calling their customer service, and also had additional $59.50 credited back to my account in addition. I'm pissed that my iPhone isn't working, but at least I got $95.50 of my iMoneys back!

Then again, that is an AT&T rep. No doubt Apple reps are blaming the outage on AT&T's "Long Bridle" system or some such thing...

(Photo: Getty)

12:11 PM on Fri Jul 11 2008
By Ben Popken
4,302 views, 27 comments

Latest by dale3h: I was able to receive $42.07 credit on my AT&T account today for the sole fact that AT&T deactivated my more »
iphone
iPhone 3G Activations Fail Nationwide
A nation-wide epic fail of the iPhone activation systems has gutted the release of the new iPhone 3G. Here's an account from reader Tyler: More »

11:56 AM on Fri Jul 11 2008
By Ben Popken
5,490 views, 27 comments

Latest by eismcsquare2: @Trai_Dep: Yes, they may fix the site within a day, but even after months, they have not fixed iphone. It more »
failures
Circuit City's AA Battery Packaging Is Remarkably Sturdy
Reader Dave has an issue with Circuit City's battery packaging.
I ordered some batteries on sale from Circuit City, recently. When they arrived, the package made insane amounts of noise. I opened it up and found that the packages were basically destroyed and dozens and dozens of batteries were loose. For some reason, there's something really disquieting about having a box full of loose batteries come in the mail - maybe it's the low-toned clacking sound they make?
Yikes. It's like AA battery confetti in there.

11:48 AM on Thu Mar 13 2008
By Meg Marco
2,595 views, 28 comments

Latest by RipTheJacker: I used to work at CCity. Here are some fun facts. 1. All Nexxtech products have poor packaging. All of them. 2. more »
failures
Congress To Subprime CEOs: How Come You Got Paid Millions To Wreck The Economy? Hm?
Congress got to ask the subprime CEOs what everyone else is thinking: Why did you get millions and millions of dollars to fail so spectacularly? More »

1:37 PM on Fri Mar 7 2008
By Meg Marco
9,973 views, 73 comments
complaints
HP Takes Three Months To Repair Laptop, Then Ships It To The Wrong Address
Hewlett-Packard took over three months to fix reader Mark's ailing laptop, which they then shipped to the wrong address. HP charged Mark several hundred dollars for the repairs in July, and gave an expected delivery date of August 5. In early September, Mark was told that the laptop would definitely ship by September 24. On October 10, Mark learned - after sending an email to the CEO and leaving ten messages - that his laptop could not be repaired, and that he would instead receive a new Compaq Presario by October 23. The laptop finally shipped on October 25 to Lavergne, Tennessee. Mark lives in Iowa. More »

2:20 PM on Sat Dec 1 2007
By Carey
8,078 views, 56 comments

Latest by RevRandy: I was referred to this site today, I am so glad I found it. Like many others I have more »

Last week's two-day Skype outage was due to millions of users across the globe restarting their computers after a Windows Security update. [Skype]

7 comments
customer service
Buy.com Can't Give You The Rest Of The CDRs You Ordered, Because That Would Mean Actually Reading Your Emails
Bill ordered 300 CDRs from Buy.com. He received 200 (half are pictured). Somehow, over 3 months and a dozen emails later, they can't fix the issue. More »

6:32 PM on Tue May 29 2007
By Ben Popken
7,707 views, 54 comments
turbo tax
Interview: Reader Describes Last Night's Turbo Tax Slowdown
We followed up with Derek about his experience with last night's Turbo Tax system slowdown. More »
complaints
Charter Communications' Customer Service Is An Abject Failure

Dear Consumerist Editor,
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