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Failure

failure

Sprint Loses $29.5 Billion Dollars In A Single Quarter

Sprint has announced a fourth quarter loss of $29.5 billion, says the Chicago Tribune. Most of the loss is due to a one-time $29.5 billion writedown of its purchase of Nextel. The wireless carrier says it expects 1.2 million additional customers to leave this quarter, citing dropped calls and poor customer service as their reason for seeking less frustrating pastures.
Chief Executive Dan Hesse, who took over in December, said business is worse than he expected and is deteriorating.
More »

failure

3 Months, 21 Customer Service Calls, 1 Tech Visit And No Working Verizon DSL

Starting in November, reader Roberta has called Verizon 21 times about her lack of DSL, and has yet to reach a resolution. She also launched two EECBs, both of which were ignored. More »

failure

Walmart Sample XBOX 360 Demonstrates The Red Ring Of Death

Reader James says:
Just went down to my local Wal-Mart the other day (La Quinta, Ca) and saw a Red Ring Of Death xbox 360 on display... thought it was worth a picture.
This isn't exactly a ringing endorsement of the product, is it?

error

Adobe's DRM Fails "Catastrophically."

In a stunning bout of honesty, Adobe's licensing subsystem would like you to know that it has managed to fail "catastrophically." More »

failure

Walmart Shutters Video Download Store

It's official: Walmart is no longer in the video download business. More »

And now we pause for a bit of shopping schedenfraude: Kate Moss' collection is now "heavily discounted" at Barney's. Can one sustain a coke habit at 50% off? [Barney's via Racked]

failure

Macy's Website Asks You To "Wait Here A Few Moments While Other Shoppers Finish Up"

Reader Mike says:
Thought you guys would like this screenshot of a page I've been receiving from Macys.com for about the last half hour. Makes it pretty hard to see what their final One Day Sale before the holidays has to offer. Keep up the good work Consumerist!

Mike
We like the "wait in line" style of the message. It's a good way to remind people who shop online to avoid crowds that they've managed to fail in that regard.

failure

Lobbyists 1, Kevin Martin 0: FCC Compromises On New Proposal

FCC Chairman Kevin Martin thought he had the support of the two Democratic commissioners when he went forward with a proposal to invoke powers given to the FCC in the 1984 Cable Communications Act. The 70/70 rule, as it's called, allows the FCC to adopt any rules necessary to promote a "diversity of information sources," once 70% of households can receive cable and 70% of them subscribe. More »

famous flops

The Edsel Turns 50!

This week marks the 50th anniversary of the Ford Edsel, long considered the premier example of over-hyped commercial failure. New Coke has nothing on the Edsel! More »

airlines

US Airways to Delta: "Fine, Keep Your Broke-Ass Airline"

From the New York Times:
The latest chance at a merger ended yesterday, when US Airways withdrew its $10.2 billion offer for Delta Air Lines, after it failed to win the support of Delta's creditors, which included the Boeing Company and the federal pension agency.
Delta is determined to go it alone, but analysts are still speculating that eventually Delta will find a partner. Will it be Northwest? More »