(Bill Binns)

Nexus 4 And 10 Purchasers Just Want To Know Where Their Devices Are

Google announced a fresh assortment of Nexus mobile devices last week, so regular readers know what that means: a fresh assortment of reader complaints about the experience of ordering from Google. As we’ve noted pretty much every time the company releases a consumer-facing product, the company makes great products that consumers want, but still aren’t all that great at dealing with those customers. Tuesday’s release of the Nexus 4 (phone) and Nexus 10 (big tablet) worldwide were no different. Many customers whose orders got through before the Nexus 4 sold out (or did it?) aren’t sure when their phones are coming…if they’re coming at all. [More]

Bank Robber Scares Himself Silly By Shooting His Gun At The Ceiling, Flees Without Cash

Bank Robber Scares Himself Silly By Shooting His Gun At The Ceiling, Flees Without Cash

It’s a bad day on the ol’ robbery job when you foil your own attempt to steal money. The FBI is on the lookout for a man who scared himself so badly while waiting for the money he was trying to rob, he fled the scene with nothing to show for it but a set of rattled nerves. [More]

GM Gives In To Good Taste, Closes Hummer Division

GM Gives In To Good Taste, Closes Hummer Division

Auto decal makers and window-tinters of the world are in mourning this afternoon, following an announcement from General Motors that — after several months of trying to unload their Hummer brand of gas-guzzlers on the Sichuan Tengzhong Heavy Industrial Machines Company — they’re stopping production of the controversial phallic stand-ins. [More]

Sears Epic Pricing Error Leaves Hundreds With Canceled Snowblower Orders

Sears Epic Pricing Error Leaves Hundreds With Canceled Snowblower Orders

A too-good-to-be-true deal that turned out to be a Sears pricing error got posted to Slickdeals.net — and you can imagine the hilarity that ensued as hundreds of people tried to order snowblowers (sometimes 5 at a time, to resell on craigslist), only to be turned away when they tried to pick them up. According to the 1000-some comments on the slickdeals thread, some people did manage to pick up their item before Sears caught on, but reader BJ was not one of them. In fact, instead of being honest and explaining the error, BJ says Sears lied to him. [More]

FDIC Low On Funds After Record Bank Failures In 2009

Given how many banks have failed and been taken over by the FDIC this year (84, including three yesterday), it’s not one bit surprising that the FDIC isn’t doing too well, funds-wise. It’s down to $22 billion, the lowest the failed bank fund has been since the savings and loan crisis of the early ’90s, when it needed to borrow money from the Treasury Department to keep going.

Share Your Car Battery Disasters With Consumer Reports

Share Your Car Battery Disasters With Consumer Reports

Our recent Zipcar electrical failure trilogy reminded us of a request from Consumer Reports Cars last week. For the November issue, they’re looking for your stories of car battery failure, epic and otherwise. Do you have one to share?

Colonial Bank Fails, Assets Bought By BB&T

Colonial Bank Fails, Assets Bought By BB&T

Just when we though the financial crisis might be over…or starting to be over, at least…came two more bank failures today. The larger one was Colonial BancGroup of Montgomery, Alabama. Colonial is the sixth largest bank failure in American history. The FDIC swooped in to save the day, and competitor BB&T will buy the bank’s assets.

NY AG: Banks Paid Bonuses That Were Substantially Greater Than The Banks' Net Income

NY AG: Banks Paid Bonuses That Were Substantially Greater Than The Banks' Net Income

New York Attorney General Andrew Cuomo’s report on the bonus structures of the banking industry is out and — oh my— it’s damning. The AG says that 3 banks, Goldman Sachs, Morgan Stanley, and JP. Morgan Chase, paid out bonuses that ” were substantially greater than the banks’ net income.”

Company Offering Paid Security Lines For Special People Fails

Company Offering Paid Security Lines For Special People Fails

Members of the service, called “Clear”, paid as much as $199 a year and underwent background checks in order to access awesome security lines at participating airports. These security lines apparently led to the same checkpoints as everyone else uses. The company claims to have signed up 260,000 travelers.

Obama Administration To Chrysler, GM: Sorry, You Failed.

Obama Administration To Chrysler, GM: Sorry, You Failed.

In accordance with the March 31st deadline for evaluating the restructuring plans of the bailed out automakers, President Obama is expected to address the nation today to present his administration’s findings — and the news isn’t too sunny for the automakers.

Hey, Digital River, Try Reading Your Customer Service Email

Hey, Digital River, Try Reading Your Customer Service Email

Reader Lance emailed Digital River to opt-out of the automatic license renewal that came with his three-year subscription to BitDefender Antivirus. Rather than read Lance’s email, Digital River instead decided to cancel his entire purchase. After throwing several protest emails into Digital River’s customer service void, Lance decided to accept the refund so he could buy a different antivirus package. Except now, the refund is nowhere to be found…

Comcast Spends 3 Months, 26 Days Trying To Fix Your Cable, Fails

Comcast Spends 3 Months, 26 Days Trying To Fix Your Cable, Fails

After spending almost 4 months trying to get Comcast to fix the signal problems with his cable, reader William, who lives in an apartment building that only allows Comcast, has decided to just cancel his his account and go without.

Outside Magazine Will Send Your Free 2009 Calendar When It's In The Discount Bin

Outside Magazine Will Send Your Free 2009 Calendar When It's In The Discount Bin

Outside Magazine offered Tracey two free 2009 Calendars if she signed up for an annual subscription early last December. She thought her dad would enjoy the magazine and the calendar, so she accepted. Now it’s March and there’s still no calendar, and Tracey says every time she calls to complain, they tell her they’ll send it. In the meantime, her dad still has no idea what day it is.

The DTV Transition Has Been Delayed, But Some Stations Are Going Forward

The DTV Transition Has Been Delayed, But Some Stations Are Going Forward

Today was supposed to be the DTV transition day, were it not for the complete and utter disaster that was the coupon program. Now, the new transition day is June 12, but some stations, mostly in rural areas, are making the switch anyway.

WaMu To Close 299 Branches, Many In Chicago

WaMu To Close 299 Branches, Many In Chicago

Chase has announced that they will be closing 299 branches, 57 of them in the Chicago-area alone. The Daily Herald says that most of the branches are across the street or down the block from existing Chase branches and consolidation is necessary. The remaining WaMu branches will be converted to the Chase brand.

WaMu Told Washington That Adjustable Rate Mortgages Were Safer Than Some Fixed Ones

WaMu Told Washington That Adjustable Rate Mortgages Were Safer Than Some Fixed Ones

The Associated Press says that a review of regulatory documents shows that years before the subprime mortgage crises developed into a full blown economic meltdown— the government ignored warnings and listened instead to lobbyists who represented some of the same banks that have now failed.

Circuit City Doesn't Sell Fire Extinguishers

Circuit City Doesn't Sell Fire Extinguishers

Just in case you were wondering.

Wall Street Hoped They'd Be "Wealthy And Retired" Before The House of Cards Fell

Wall Street Hoped They'd Be "Wealthy And Retired" Before The House of Cards Fell

If you’re wondering why all these supposedly smart people bought bullsh*t securities made up of pools of overpriced mortgages given to broke people with crap credit — it’s time for you to meet the rating agencies. Rating agencies are the folks who decide the “quality” of investments. They’re the ones who decided that these securities deserved a AAA (read: awesome) rating. Did they know that they were passing junk off as gold? Um, yeah, according to reports from Bloomberg and the New York Times. It looks like they sorta did.