We Are Not Impressed By New York City's Proposed Cable Consumer Bill Of Rights

We Are Not Impressed By New York City's Proposed Cable Consumer Bill Of Rights

New York City Comptroller Bill Thompson has proposed tying a Cable Consumer Bill of Rights into the 10-year franchise renewals Time Warner and Cablevision are expected to sign later this year. The proposal would force cable operators to disclose information about their expenses and service goals—which sounds nice and important on paper—but wastes an unrivaled opportunity to end the cable operators’ most hated practices.

Thrice Has HP Attempted To Fix This Laptop, And Thrice Has HP Failed

Thrice Has HP Attempted To Fix This Laptop, And Thrice Has HP Failed

Despite three attempts, HP cannot fix the video vomit that is going on in Willy’s laptop. After Willy sent it in for the third time, describing the problem to HP as “Video Related Problem: Lines, Spots, Scrambled,” HP replaced the audio PCA and sent it back marked “Repaired.”

General Outage Hits GrandCentral

General Outage Hits GrandCentral

Google’s telephone service GrandCentral has been down all morning. The service’s first general outage affects all customers; any calls to GrandCentral numbers are immediately disconnected.

Any Of These Phrases Should Have Alerted Staples That There Is A Problem Here. None Did.

Any Of These Phrases Should Have Alerted Staples That There Is A Problem Here. None Did.

(Thanks to Karen!)

Everything About This Sears Order Is Wrong

Everything About This Sears Order Is Wrong

Half an hour of arguing on the phone with a Sears rep and I was able to get the discount credited back to my card, but no free shipping, and it could take 10-14 days for them to “trace” my $20 blow gun. I am filing a claim with my credit card issuer just to be safe. This is the same company that sends me a free ratchet in the mail every time I exchange one in the store, so I can’t complain too much.

This order is tragic. Just another reason customers avoid Sears like bird flu and the company can’t turn a profit. If Sears further bungles the response or fails to send a free ratchet, share the failure with Sears’ executive office—but don’t ask for Mr. Lewis. He was fired for gross incompetence.

Security Sticker Defeats Product Key In Showdown Of Annoying Security Devices

Security Sticker Defeats Product Key In Showdown Of Annoying Security Devices

See, I try to be a good guy and purchase a retail copy of Windows XP to use on my Macbook. But the stupid security sticker is covering up the last five digits of the product key, and trying to remove the security sticker tears the label. I give up.

Boy, that sucks.

UPS Is A Sh*tty Easter Bunny

UPS Is A Sh*tty Easter Bunny

Reader Sarah writes in to show us how UPS treated her Easter Basket.

Oh No! iMac Screens Failing

Oh No! iMac Screens Failing

There seems to be a defect with the screens of certain iMacs, says MacNN. More and more users are reporting an issue where weird pink lines appear on the LCD and get progressively worse as time goes on.

Colorado Rockies' World Series Ticketing System Fails Spectacularly

Colorado Rockies' World Series Ticketing System Fails Spectacularly

Reader Jennifer would like to see the Colorado Rockies kick some Boston Red Sox butt in the World Series. Sadly, the ticketing system has melted under the pressure and she was unable to get her tickets—and she’s not the only one.