(Raymond Bryson)

Facebook Testing In-App Search Engine Powered By Users’ Posts

For those moments when it’s just too much work to copy a link on your phone’s web browser, open up the Facebook app and hit “paste,” the social network is now testing out an “add link” option that uses an in-app search engine. [More]

Facebook Messenger Adds Video Calling, Because Why Not

Facebook Messenger Adds Video Calling, Because Why Not

Over the past several months, Facebook has retooled its messenger app to do a lot more than just send one-liners to your friends – from allowing real-time customer service chats to a payment feature. The company’s latest update to the app aims to take conversations to the next level with video calling. [More]

New “Hello” App Puts Facebook In Control Of Screening, Blocking Phone Calls

New “Hello” App Puts Facebook In Control Of Screening, Blocking Phone Calls

Because we’ve somehow gotten to a place where we can no longer answer the phone without knowing exactly who is calling and why, Facebook is rolling out a new app, dubbed “Hello,” that effectively uses all the info Facebook has about its users to help you decide whether to answer/ignore/block incoming calls. [More]

Google Wants To Use Your E-Mail Address To Provide Targeted Advertising

Google Wants To Use Your E-Mail Address To Provide Targeted Advertising

If you’re a Gmail user, or one of the millions of workers whose employer now uses Gmail as their email platform, you could soon be seeing new ads targeted directly at you in your Google search results. [More]

(goremirebob)

Judge Rules: Woman Can Serve Elusive Husband Divorce Papers Via Facebook Message

The times, they are completely and totally changing: Used to be serving someone with divorce papers required some sort of face-to-face interaction, which can be difficult if the other party gets squirrelly and tries to avoid the encounter. But now it seems repeatedly pinging someone’s Facebook inbox will do just as well. [More]

(Sigma.DP2.Kiss.X3)

iPhone Owner Watching Thief’s Selfies Post To Her Facebook Account

Vanity, thy name is smartphone thief: We’re no strangers to the tale of the narcissistic villain who’s ultimately caught after uploading photos taken on the pilfered phones somewhere the owner can see them. That’s the ending one iPhone owner is hoping for, as she’s been watching the person who stole her device unwittingly send them straight to the owner’s Facebook account. [More]

Facebook is rolling out a new feature on its Messenger platform that allows customers to talk directly to businesses.

Facebook Messenger Now Allows For Real-Time Customer Service Chat

Peppering a company’s Facebook page with questions and comments appears to be yesterday’s form of communication, as the social media site announced today that it’s giving users and companies the ability to chat with each other through its messenger app. [More]

News Sites Consider Moving Their Content Inside Facebook (Because That Worked So Well In The AOL Era)

News Sites Consider Moving Their Content Inside Facebook (Because That Worked So Well In The AOL Era)

There’s news in the world of news today, as some major sites are on the cusp of a new publishing deal with Facebook. The deal would actively keep their content inside of Facebook, rather than having links on everyone’s love-to-hate-it social network lead back out to other companies’ respective websites. But there is one specific lesson this deal highlights: even on the internet, you can’t escape the cycles of history. Somehow, everything old will be new again. [More]

Comcast Says It’s Tripling Size Of Social Media Customer Service Team

Comcast Says It’s Tripling Size Of Social Media Customer Service Team

Comcast has been responding to customer complaints on Twitter and Facebook for years, but that didn’t help the company get out of the basement of customer satisfaction ratings — not just for cable and Internet providers, but for all U.S. companies. And now that Comcast is trying to merge with the one consumer-facing business with a worse reputation, it says it is making an investment to improve its social media customer service team. [More]

Facebook Launches Payments System For Messenger App Users

Facebook Launches Payments System For Messenger App Users

Facebook is dipping its toe into the pool of mobile payments, announcing this week that it’s launching a system that will allow users of its mobile Messenger app to send money to friends. [More]

In spite of the fact that this post reeks of scamminess, more than 85,000 Facebook users passed it on, at least hoping that it was authentic.

No, Qantas Isn’t Giving Away Free First Class Tickets For Liking A Post On Facebook

It’s a Facebook post in which the company name is misspelled. It contends that an underwhelming number of passengers is reason to celebrate. It states that all you have to do to get free first class seats is to “Like” the post, and that “winner’s will be inbox’d on March 17.” Nothing about this seems legitimate, and yet more than 85,000 people thought it was worth a shot. [More]

Facebook Clarifies: Bared Nipples, Hate Speech Not Allowed

Facebook Clarifies: Bared Nipples, Hate Speech Not Allowed

Facebook, like a lot of online sharing platforms with a large user base, frequently takes a “shoot first, ask questions later” approach to complaints about supposedly offensive posts. This has led to automated removal of rather innocent images — mothers breastfeeding, photos of nude paintings and sculptures — and other content that may offend some but was not intended to injure anyone. Today, Facebook tried to give users clearer guidelines about what sort of posts actually violate the site’s standards. [More]

Hackers Can Now Use One Free Tool To Hijack Your Facebook-Linked Login For Pretty Much Any Site

Hackers Can Now Use One Free Tool To Hijack Your Facebook-Linked Login For Pretty Much Any Site

Modern life means logging in to about a zillion different websites and apps every week, with about a zillion different accounts. But there are ways to streamline it all — for example, logging in to everything with your Facebook account, as millions do. That’s much more convenient not only for you, but for hackers who have a new way to target you: a free, easy-to-download tool that exploits a bug in those logins to let them hijack your account. Oops. [More]

Lawmakers Want To Know Who’s Tracking You Online, And Where The Info Goes

Lawmakers Want To Know Who’s Tracking You Online, And Where The Info Goes

Everything you do online — on your phone, on your computer, with anything — leaves a digital wake. Put those trails together and you’ve got one massive big data industry that can (and does) track it all and sell it to the highest bidder. After decades of digital detritus building up, regulators and Congress both are contemplating some steps that would help protect consumers’ info. [More]

(Facebook Safety)

Facebook Adds New Tools For Suicide Prevention

In an effort to help those who may be expressing suicidal thoughts on Facebook, the social media site announced today that it’s worked with mental health experts to come up with new tools that will provide resources, advice and support those users, as well as friends and family members who might be worried about them when reading those posts. [More]

Facebook Adds Features To Let Users Control What Happens To Accounts After Death

Facebook Adds Features To Let Users Control What Happens To Accounts After Death

In a reversal from its past stance that all it would do is freeze a user’s account upon death and “memorialize it,” Facebook says it will now allow users to designate a “legacy contact” to have some control over their pages, or otherwise designate what they’d like to happen to their accounts after they’ve passed. Or, you can tell Facebook just to shut the account down for good. [More]

Today In Social Media Hacks: Delta, Newsweek, And CFO Of Twitter Really Need To Change Their Passwords

Today In Social Media Hacks: Delta, Newsweek, And CFO Of Twitter Really Need To Change Their Passwords

Social media tools are an effective way for businesses and bigwigs to communicate with their customers… that is, as long as those companies or people are in charge of their own accounts. When hackers “borrow” their social presences, much less good things can happen. And today at least three high-profile accounts found that out the hard way. [More]