Of all the different takes I’ve heard on “the customer is always right,” this is the only one that gets it right. [More]
I spotted this in the magazine rack at Walgreens last night. There is an entire magazine devoted just to short hair. It’s called Short Hair, and it turns out it’s been around for many years. While it sounds silly, one of it’s main selling points is that if you see a cut in there you like you can buy the glossy and show it to your stylist. Still, this is the apotheosis of niche marketing. I’m thinking of picking up a subscription but with my budget tight I’ll need to either drop Mason Jar Monthly, or Babe In The Hoods, a periodical devoted to pictures of attractive people wearing hooded sweatshirts. [More]
I stumbled across a shoot yesterday in Brookyln for a new LG phone commercial featuring a big ol’ carousel they stuffed into a warehouse in the Gowanus Canal area. [More]
I visited the epicenter of Starbucks this weekend. It’s a nice little store that adheres to the Pike Place Market historic district guidelines. The logo on the exterior is the original brown, nippled mermaid. Inside, it’s not that large and theres a converted tackle supply shop feel to the place. The ceilings are made of painted white wood slats with lots of low white lights hanging. Otherwise, the coffee tasted exactly the same. Yes, no matter which corner in America you visit, whether the first store or the last, you can be assured of enjoying a consistent, smooth, burnt flavor.
I cancelled an iPhone within the 30 days buyer’s remorse period recently and learned something interesting. Before AT&T will let people who bought their iPhones from Apple cancel service, they want you to return the phone first. They also want proof it was returned. They also want you to print out this proof and take it physically to an AT&T store and show it to them. Returning the phone, I have no problem with. But trekking out to a store to show someone in person a printout of an email?Madness.
Identity theft is rising in the recession, according to a Brooklyn public defender I talked to at a party this weekend. Most often the crime starts with the perp stealing the victim’s checkbook, he said.
Spotted this sign on a Brooklyn BP gas pump last night, taking pains to point out that they are charging customers the same price whether they use cash or credit. Interesting, because last year around this time we ran a few stories about gas stations who doing the opposite. The thing is, credit card companies charge merchants various transaction fees to process the cards. If retailers can’t assess those fees to the customers who actually incur them, the business has to raise prices on everything for everyone.
I saw this crowd outside the Jamba Juice on 3rd Ave and 61st today. They’re hiring. The job applicants stretched around the corner and down the block. At peak lunch time, there were only three customer inside. That’s pretty much the economy in a nutshell smoothie right there.
1. No matter how much the little sign made by the owner gushes, there’s a reason why a liter of “Duggan’s Dew” blended scotch whiskey is only $15.95.
I spotted a tote bag for Bear Stearns, the investment bank that recently nearly collapsed and JP Morgan Chase purchased, on sale outside a used goods store here in Brookyln. No doubt it was pawned off by one of the many recently liquidated Bear Stearns employees in the New York area (hey, that Tivo doesn’t pay for itself). I didn’t check the price tag, but it was probably more than $10, which is more than can be said for a share of Bear Stearns stock. Note the new Chase bank sign reflected into the store window.
This weekend I was standing in line for the movies and overheard a guy in line talking about a site where there’s the 1-800 numbers and keycodes to press to get a live human when calling customer service. I knew he was talking about GetHuman.com so I introduced myself and we started rapping about how Sprint customer service sucks. As I did that, the couple in back of us leaned over and said, “You write for The Consumerist? We read it every day.” That was amazing, to meet at the same time two sets of people who were right on the same consumer action wavelength as this site. Evidently, the time for our revolution is nigh.
We snapped a picture of these Verizon techs parked in front of a fire hydrant while they get their grub on at a Brooklyn corner diner today. Naughty. They were probably just addled in the brain from the toxic benzene plume which is most certainly not emanating from their depot down the street. — BEN POPKEN
We were so excited yesterday to go to IKEA that we left the lights on and our car battery died.
PINEVILLE, NC – More than 500 shoppers lined up at the doors of Best Buy this morning for their chance at Black Friday savings. Some had been there since 8pm last night.
UPDATE: Cleavland confiscates traveler’s pies.
Don’t the guys behind the counter know anything?
Unlike normal, today’s 7 hour post delay is attributable not to a drunken stupor.
Maybe it was so hard to find the perfect Brooklyn blog spot because it didn’t exist. Barnes and Noble and their lack of electrical outlets certainly didn’t do it. In The Tea Lounge we ended up pulling the Pacman machine cord just to get the publicly breast-fed toddlers away. Then, moments before the razor penetrated our wrist flesh, Palo Santo opened.