<![CDATA[Consumerist: Expensive]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: Expensive]]> http://consumerist.com/tag/expensive http://consumerist.com/tag/expensive <![CDATA[ Home Depot Website Prices Have Nothing To Do With In Store Prices ]]> Remember, Home Depot's price match policy doesn't apply to online listings, including its own website. At his local store, Michael paid more than twice the online Home Depot price for a coaxial cable, but Home Depot refused to refund him the difference. They even say as much in small print on each page of their website. With Home Depot, be sure to call and get a valid local price quote before heading off to purchase something you saw online.

I needed to buy a 50' coaxial cable to hook up a TV in my bedroom. After looking over Home Depot's website, I found what I needed at this link.

Since it was something I wanted to have tonight, I headed over to my local Home Depot store. I found the cable I was looking for right away, but the price was $17.35, more than $10 over the price I set out to pay.

Maybe foolishly, I decided to go ahead and buy it since I didn't have a printout of the website to prove in any way that the price was indeed $6.99. I figured I would call customer service once I got home and they would sort it out for me. Ha! Wrong.

I called their customer service number and got Tracy. Tracy was nice, but said they do not price match between the store and the website. I asked for a supervisor. I got Michael. He also asserted that the store and the website are separate things, and they do not price match. It didn't matter how much I explained that I would have never gone to Home Depot in the first place were it not for the price on their website. The only answer I got was "we have to stand by our price match policy."

I let them know that their policy had lost them a customer, and that I would be telling everyone I know about the negative experience I had. No dice. They're going to stand behind their policy.

I know this isn't the biggest travesty ever sent to the Consumerist, but I hope you can get the message out there that the price on Home Depot's website does not in any way reflect the price you'll see in the store.

Near the footer on each page of their website Home Depot displays the following:

† Local store prices may vary from those displayed. Products shown as available are normally stocked but inventory levels cannot be guaranteed.

This fine print is in a light grey color and easy to miss, though—a small detail, but it matters when you're trying to comparison shop. We were also surprised by the amount of the price difference for the same in-store product, which is why we decided to go ahead and post this. A 10-30% difference might be expected, but the in-store product is almost two and a half times more expensive!

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Consumerist-5088032 Fri, 14 Nov 2008 20:49:24 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5088032&view=rss&microfeed=true
<![CDATA[ $35 Per Ticket Movie Theater Comes With Valet Parking, Blankets And Slippers ]]> That new luxury movie theater we told you about back in March will open Friday in affluent South Barrington, IL. At $35 a ticket, you're treated to valet parking, waiter service, individual reclining chairs, and should you require, blankets and slippers. And no, the food isn't included.

From the Daily Herald:

The theater's menu includes a full wine list, Dom Perignon champagne at $295 a bottle, and food items like duck tacos, Wagyu beef burgers and bleu cheese potato chips.

The South Barrington Gold Class Cinemas is the first in the country. Aside from South Barrington's, the company has theaters only overseas in Asia, Australia and Europe.

Targeting upscale clientele and businesses looking to hold private screenings, Gold Class officials said they hope to open 50 theaters across the country in the next five years.

Luxury theater opens Friday in South Barrington [Daily Herald]
(Photo: Getty)

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Consumerist-5058665 Fri, 03 Oct 2008 11:43:13 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5058665&view=rss&microfeed=true
<![CDATA[ Guitar Center Adds $100 Premium To iPods ]]> Update: Guitar Center has fixed the pricing error and offered refunds.
Quick, get out your throw-away cash and head to Guitar Center! Their website sells the iPod Classic and both sizes of the iPod Touch for $100 more than what you'll find pretty much everywhere else. (We guess there's extra rock-n-roll in them.) You know what makes us crazy? We bet people still buy them.

If you're one of those people, at least you have an out if you bought it in the last 30 days. Right on the page where you can add the iPod to your cart, they say that "with our 30/30 Guarantee on most products, you can be assured of complete satisfaction and the lowest available price, or your money back!" We confirmed with a very nice CSR on the phone that the guarantee applies to iPods, so good luck with that. Maybe you can spend that recaptured $100 on some Monster Cables.

(Thanks to Scott!)

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Consumerist-5048760 Thu, 11 Sep 2008 19:45:30 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5048760&view=rss&microfeed=true
<![CDATA[ You don't have to be the Princess of Wales ... ]]> You don't have to be the Princess of Wales or a former president to have a classy cortege after you die. All you have to do is live somewhere near Kansas City. After all, you paid a lot of money for that casket, so as many people should see it as possible. [Final Ride] (Thanks to Andrew!)

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Consumerist-5047386 Tue, 09 Sep 2008 14:10:07 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5047386&view=rss&microfeed=true
<![CDATA[ POLL: 73% Of Americans Think Starbucks Is Overpriced, 21% Are Unsure, And The Rest Were Probably Being Sarcastic ]]> A new survey says that 73% of Americans think Starbucks is overpriced, 21% said they were unsure, and only 6% came to Starbucks' defense. (We were kidding about that sarcastic thing. Teehee.) The survey also found that the vast majority of American's don't go Starbucks for their daily coffee fix:

Starbucks coffee shops seem to be on nearly corner in major U.S. cities, but surprisingly 76 percent of American adults say they rarely or never visit one of the shops, and only 14 percent say they visit occasionally.

That might be because the java giant's prices are too high.

This may explain why we're so bored of "personal finance experts" telling people to stop going to Starbucks for their daily latte in order to save a million billion dollars a year. Apparently, you've already stopped.

Starbucks coffee is too expensive, new survey says [Star-Tribune]
(Photo: iwantamonkey )

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Consumerist-5036032 Tue, 12 Aug 2008 11:42:29 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5036032&view=rss&microfeed=true
<![CDATA[ Eight people bought the $999.99 "I Am Rich" ... ]]> Eight people bought the $999.99 "I Am Rich" iPhone app before Apple pulled it from their store this week, reports the Los Angeles Times. "Six people from the U.S., one from Germany and one from France dropped a grand for the gem in the first 24 hours it was available." The developer, Armin Heinrich, made $5,600 from those sales, while Apple made $2,400. I am currently developing an "I Am Now Richer" app to try to sell to Heinrich, since he's got some extra spending money. [Los Angeles Times]

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Consumerist-5034679 Fri, 08 Aug 2008 09:07:26 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5034679&view=rss&microfeed=true
<![CDATA[ Does your iPhone-for-the-masses make you ... ]]> Does your iPhone-for-the-masses make you feel poor and ordinary? You need the I Am Rich app, which was available for sale on Apple's app store for about a day (they removed it late yesterday afternoon, unfortunately). Priced at $999.99, it will place a big red jewel on your screen. Imagine how awesome you'll look if you put this on a Swarovski-encrusted 3G model—$$$!!! [Technologizer via AppScout]

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Consumerist-5034151 Thu, 07 Aug 2008 09:00:17 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5034151&view=rss&microfeed=true
<![CDATA[ Could This Be The Most Expensive Bottle Of V8 In The World? ]]> This will make you feel a little better about grocery shopping in your neck of the woods (unless your neck of the woods is Nunavut, Canada, of course.) Reader Steve sent in the above photo of V8 at his grocery store. No, it's not an error, and Canadian dollars are about equal to the USD these days. According to my extensive research, I can have that much V8 delivered to my house right now for $5.12. Sorry, Steve.

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Consumerist-5029097 Fri, 25 Jul 2008 11:26:48 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5029097&view=rss&microfeed=true
<![CDATA[ Why Do iPod Headphones Cost $49.99 At Best Buy and $29.99 At The Apple Store? ]]> Reader Nick doesn't want you to pay too much for Apple iPod headphones, so he's asked us to let you know that Best Buy is charging $49.99 for basic white iPod earbuds and they're only $29.99 at the Apple Store. Let it be known that Best Buy is not the best place to buy accessories.

I was at my local Best Buy the other day and started to take a look around the Apple section. Well, it turns out that Best Buy is trying to take advantage of their uninformed customers by marking up Apple's iPod headphones by $20! I've included two attachments, the first is the picture I took at the Best Buy store and the second is of the same exact headphones on Apple's website. I hope that you can shed some light on this and hopefully save some shoppers from paying too much.

Thanks, Nick. We recommend that you always check the internet before you buy accessories for your electronics — this includes things like cables, headsets, universal remotes, whatever!

Where do you like to buy your accessories? Tell us in the comments.

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Consumerist-5026256 Thu, 17 Jul 2008 11:44:33 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=5026256&view=rss&microfeed=true
<![CDATA[ That Sure Is An Expensive Phone Ya Got There, Mr. Hobo ]]> Fine, fine, the iPhone is decent and all that, but here's a funny clip from "The Soup" that puts the lie to that whole "It's so much cheaper!" hype. And if you're not an iPhone owner and need even more reason to feel good about that, check out Wisebread's rant against people who stand in line for gadgets.

[Full disclosure: I bought the N95 the day it came out in the U.S., so I'm not pretending to be immune to gadget lust. On the plus side, there were only, like, six customers in the Nokia store at the time.]

"Are some lives so empty that an iPhone 3G will fill the void?" [Wisebread] (Thanks to Chris!)

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Consumerist-5024955 Mon, 14 Jul 2008 13:25:00 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5024955&view=rss&microfeed=true
<![CDATA[ Sending a text message is at least 4 times ... ]]>

Sending a text message is at least 4 times more expensive than retrieving the same amount of data from the Hubble telescope, according to an astronomer at the University of Leicester. Now we just need a phone that sends messages via deep space. [physorg.com] (Thanks to Linus!)

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Consumerist-5008789 Mon, 12 May 2008 18:48:31 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=5008789&view=rss&microfeed=true
<![CDATA[ Delta & Northwest CEOs Say All Airlines Should Raise Fees 15-20% ]]> con_cantaffordtofly.jpgDelta's CEO, Richard Anderson, told reporters today that all airlines need to raise fees by as much as 20% "just to break even due to the rising price of fuel." His new bedmate, Northwest CEO Doug Steenland, piped in to say cost-cutting measures "have largely been exhausted"—and by "cost-cutting" we assume he means, "We can't find anything else to add surcharges to, except maybe the bathroom and the recycled oxygen, and we're not monsters."

Anderson also was asked if a combined Delta-Northwest would be profitable in its first year, and he responded, "It will all be a product of fuel prices ... and stay tuned for earnings tomorrow and you'll see what a dramatic effect it's had."

"Report: Delta CEO says airline fares to rise 15-20 %" [BizJournals]
(Photo: Getty)

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Consumerist-382796 Tue, 22 Apr 2008 17:24:06 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=382796&view=rss&microfeed=true
<![CDATA[ Are You Ready For The $35 Movie Ticket? ]]> What recession? A group on investors think Americans are ready to pay $35 for a movie ticket, says Variety:

Village Roadshow Ltd., Act III, Lambert Entertainment and the Retirement Systems of Alabama pension fund have partnered to bring the luxury cinema circuit Village Roadshow Gold Class Cinemas to the U.S.

The partners will spend $200 million to build 50 theaters nationwide over the next five years, with the first two venues set to open in South Barrington, a suburb of Chicago, and the Seattle suburb of Redmond in October. Others are planned for Fairview, Texas, near Dallas-Fort Worth, and Scottsdale, Ariz.

Each complex will sport theaters featuring 40 reclining armchair seats with footrests, digital projection and the capability to screen 2-D and 3-D movies, as well as a lounge and bar serving cocktails and appetizers, a concierge service and valet parking.

But the circuit will especially push its culinary offerings — made-to-order meals like sushi and other theater-friendly foods from on-site chefs (a service button at each seat calls a waiter). Moviegoers will have to pay extra for any food they order, however.

South Barrington, IL? Really? Yeah, that town is full of rich people but did they get rich paying $35 for a movie ticket?

Would you pay that much to see a movie?

Filmgoers get a taste of the good life [Variety via BuzzFeed]
(Photo:kozumel)

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Consumerist-373150 Thu, 27 Mar 2008 17:45:48 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=373150&view=rss&microfeed=true
<![CDATA[ Best Buy Hikes Price On Popular Budget Laptop, Gets Caught ]]> con_bestbuylaptop.jpg If you were eyeing the "budget-priced" Gateway P-6831FX and thought about picking one up at your local Best Buy, you'll want to wait until this Sunday, February 17th, when Best Buy says it will lower the price again. We say "again" because Dan over at Crave caught Best Buy raising the price by $349 after it was released, from $1350 to $1699, for no apparent reason other than it was selling well.

We called Gateway and they laid the blame directly at Best Buy's feet, saying the P-6831FX was "selling like gangbusters," prompting the retail giant to raise the price by $350. We asked Best Buy about the price discrepancy late Wednesday, and the retail giant said they would get back to us. While Gateway offers a series of similar laptops online, called the P-171 series, the P-6831 is available only though Best Buy.
Crave reports that Best Buy has since contacted them and announced they'll be dropping the price to $1199 come this Sunday—but in the meantime, it's still premium-priced at the ridiculous $1699. Even for a didn't-do-your-research tax, that's pretty steep.

"When is a bargain laptop not a bargain?" [Crave]

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Consumerist-355255 Mon, 11 Feb 2008 19:24:56 EST Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=355255&view=rss&microfeed=true
<![CDATA[ Some newlyweds are suing a florist for $400,000 ... ]]> con_tinybeeagainstbluesky.jpg Some newlyweds are suing a florist for $400,000 for messing up their wedding. They say they paid 30k for centerpieces of rust, fuchsia and dark green at $465 a pop, but were surprised to see cheaper flowers used to create pinkish-white centerpieces that ruined the overall look of the room. The florist says he has proof they got what they asked for and will counter-sue. We say we're in the wrong business. [Reuters]

(Photo: Getty)

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Consumerist-312200 Wed, 17 Oct 2007 22:16:56 EDT Chris Walters http://consumerist.com/index.php?op=postcommentfeed&postId=312200&view=rss&microfeed=true