Reader Stumbles In Quest For United’s Executive Customer Support

Reader Stumbles In Quest For United’s Executive Customer Support

Using tips gleaned from our posts on reaching executive customer support, reader Ben tried to rectify a muggled United voucher. When they were issued, the gate rep said they were valid for Canada. Months later when he tried to use them to fly to Toronto, the ticket agent said there was no way the voucher was good for destinations outside the US.