UPDATE: Sears.com Repeatedly Delivers Wrong Dryer, Doesn't Correct Website

UPDATE: Sears.com Repeatedly Delivers Wrong Dryer, Doesn't Correct Website

We posted about how Ian started blogging his quest to get Sears to make up for delivering the wrong dryer, repeatedly. Now, the executive customer service types are ignoring his requests for a refund, despite their promises to do so in full. Ian has vowed to take Sears to small claims court-the last recourse for aggrieved customers.