Facebook And Twitter Complaint Gets Dead Whirlpool Oven Fixed

Facebook And Twitter Complaint Gets Dead Whirlpool Oven Fixed

When Adam’s oven died in the middle of baking a batch of cookies, he did what most modern, hyper-connected people would do: he complained about it on Facebook and Twitter, asking his friends for help. Help instead came from a new friend: a Whirlpool employee monitoring the social media, looking for unhappy customers. [More]