<![CDATA[Consumerist: exclusions]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: exclusions]]> http://consumerist.com/tag/exclusions http://consumerist.com/tag/exclusions <![CDATA[ This Sports Authority Coupon For 20% Off Cannot Be Used For Anything ]]> Sports Authority misses you so much that they sent out a 20% off coupon that doesn't apply to sports equipment or 68 named brands. You might, might be able to get 20% off a pair of socks.
Offer valid only while supplies last and not applicable to canceled orders due to out-of-stock merchandise. Discount applied when TSAWIN is entered as the promo code at checkout. Order must be confirmed by 11:59 PM Eastern Standard Time on February 24, 2008 to receive discount. Discount does not apply to taxes, shipping and handling charges, gift wrapping or similar charges. Discount not applicable with returned merchandise; total discount will be deducted from the value of any returned item to which the discount applied. Discount excludes the following: Atec,
Bauer,
Bladez,
Bowflex,
Butterfly,
Callaway,
Carhart,
Casio,
CCM,
Cobra,
Coleman Boats,
Columbia,
Crocs,
DeMarini,
Easton,
Escape,
Etyomic Research,
Fly Flot,
Footjoy,
Front Porch Classics,
Future Beach,
Garmin,
Goaliath,
Goalrilla,
Goalsetter,
Ground Control,
Hi-Tec,
Heelys,
Jugs,
K2,
Kettler,
K-Swiss,
Leatherman,
Leisure Life,
Louisville,
Louisville Slugger,
Magellan,
Magnum,
Miken Sports,
Minolta,
Mission,
Mizuno,
Mongoose,
Motorola,
Muzono Golf,
Nike,
Nike Golf,
Oakley,
Penn,
Pelican,
Pro Feet,
Rawlings,
Razors,
Roces,
Rollerblade,
Salomon,
Shimano,
SKB,
Spira,
Spring Step,
Taylor Made,
The North Face,
Tippmann,
Titleist,
Trend Sports,
Under Armour,
World Industries,
and Worth brands,
Treadmills,
Bikes/Ellipticals,
Home Gyms,
select table games,
trampolines & accessories,
and electronics/optics.
Cannot be combined with any other promotional offer nor is this offer valid on previous purchases. Entire order must be shipped to a single address and customer is responsible for all shipping costs for returned merchandise. Any illegal posting of this promotional code will result in immediate disaffiliation. This promotional offer may be modified or terminated at any time without notice.
This post probably constitutes an "illegal posting," so sorry everyone for ruining your terrible coupon. Do tell us though, what would you have possibly bought?

Related: After reading this post a former Sports Authority manager wrote in with 9 confessions, including "the coupons are always a sham."

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Consumerist-359900 Sat, 23 Feb 2008 15:00:40 EST Carey http://consumerist.com/index.php?op=postcommentfeed&postId=359900&view=rss&microfeed=true
<![CDATA[ Circuit City Excluding Whatever It Feels Like From $15 Coupon ]]> Today I received a coupon in the mail from Circuit City inviting me to "save $15 on my next qualifying purchase of $100 or more*". I really wanted to pick up Guitar Hero 3 for the Wii and figured this would be a good time to do so. After tallying up a purchase of $110 on their website, when I tried to use the coupon I was told it was invalid. Confused, I called the 800 number to place the order assuming it was just a glitch with the website.

After getting my items added with the sales rep on the phone, when it was time to use the coupon I was again told that it was invalid - this time, however, I was a given a reason. The sales rep told me that the coupon was not good for video games or movies (I was ordering a game and the flight of the conchords DVD). I told the rep that the coupon stated neither video games OR movies as restrictions for use and he got a manager. Three managers and supervisors later, they wouldn't budge. Needless to say, I didn't make the purchase through them. I told them that I had previously worked in retail, knew that they had the power to manually take $15 off of my purchase if the coupon wouldn't go through, and would not be making my purchase unless they honored the coupon as it was stated in their own promotion.

For your records, and hopefully other people are writing about this (my sales rep told me I wasn't the first person that had called trying to use the coupon), here is the fine print on the back of the coupon in its entirety, I've put in bold the text that is applicable to this sale:

"Excludes November 22-24, 2007.

*This offer is good for a $15 discount on a regularly priced purchase of $100 or more. This offer is good for one use only and applies to total qualifying purchase on a single sales receipt dated from 10/15/07 through 12/31/07. Not valid on previous purchases. Offer excludes gaming consoles, notebook and desktop computers, Verizon, Sharper Image, Infinity, Velodyne, Bose, Polk, HP MP3 Players, Apple, Kicker, MTX Thunder, Sony XBR TV's, LG, KEP, outlet, firedog services and Gift Card purchases. Delivery fees, shipping charges and sales tax not included in total purchase calculation. Coupon code valid online and at 1-800-593-4391. Barcode valid in-store only. Not combinable with select Circuit City offers. Not redeemable for cash. Void where prohibited or restricted. Reproductions/photocopies will not be accepted."

As you can see, nothing about DVD's or games.

Instead of their promotional tool shoeing in more business, it's just lost them a customer for life.

Ryan
San Diego, CA

All we have to add to this discussion, aside from "Circuit City should know better" is that Guitar Hero III for Wii is very fun.

(Photo:cmorran123)

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Consumerist-318321 Fri, 02 Nov 2007 13:59:37 EDT Meg Marco http://consumerist.com/index.php?op=postcommentfeed&postId=318321&view=rss&microfeed=true
<![CDATA[ In Case Of Nuclear Strike, Your Cellphone Insurance Is Void ]]> Your cellphone is not insured against loss in a nuclear crisis or a warzone.

Reader Jonathan found this out when skimming his Cingular contract, with cellphone insurance administered by Asurion, who supply insurance for every major cellphone carrier.

Asurion certainly has thought up some imaginative warranties and exclusions delimits.

Let's read that sexy legalese, inside.


We will not pay for Loss caused directly or indirectly or resulting from events, conditions or cause of Loss identified in this Section II. Such Losses are excluded regardless of any other cause or event that contributes concurrently or in any sequence to the Loss.

L. Any Loss or damage caused by or through or in consequence, directly or indirectly, of Nuclear Hazard, meaning any weapon employing atomic fission or fusion; or nuclear reaction or radiation or radioactive contamination from any other cause; but we will pay for direct physical Loss caused by resulting fire, if the fire would be covered under this Certificate.

Loss caused by or resulting from war, including undeclared or civil war; warlike action by a military force, including action hindering or defending against an actual or expected attack , by any government, sovereign or other authority using military personnel or other agents; or insurrection, rebellions, revolution, usurped power of action taken by government authority in hindering or defending against any of these.

And that's why you always read the fine print. To mine comedic gold.

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Consumerist-210878 Sun, 29 Oct 2006 08:54:45 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=210878&view=rss&microfeed=true