The FTC has designated this week National Consumer Protection Week, so all scams will be put on hold and businesses won’t overcharge you until next Sunday. What, no? That’s now how it works? Ah… it looks like it’s more about consumer education, which is also a good thing since that will help consumers protect themselves year round. For adults, here’s a whole page of various scam prevention tips, fact sheets, and videos. If you’re an educator, you can enroll in the National Financial Capability Challenge and get an “educator toolkit” to help you teach students how to be smart consumers. There’s a section for businesses too, with information on how to protect customers’ personal info and deter ID theft. [More]
As a product, NBC’s broadcast of the 2010 Winter Olympics seemed pretty disappointing to a lot of online users. TechCrunch points out that a recent analysis of comments on Twitter, blogs, and forums, shows a wide range of dissatisfaction with NBC’s coverage, with the biggest percentage focused on content: 19% of the complaints were about the tape delay of events (what a former NBC sports exec once called “plausibly live”), and 20% were about there not being enough actual sporting events shown. [More]
Ticketmaster has settled with the FTC over charges that it used “deceptive bait-and-switch” tactics when selling concert tickets, reports the Los Angeles Times. As usual for this kind of settlement, Ticketmaster admits no wrongdoing. For instance, the FTC noted that in one case “the same set of 38 tickets for the Springsteen concert in Washington were sold and resold 1,600 times,” and Ticketmaster waited as long as three months to let affected customers know, which is a clear example of not doing anything wrong. [More]
This Friday and Saturday, the state of California is going to hold a massive garage sale (they’re actually calling it that) to try to get rid of surplus state property while also raising enough money to pay the bills for another month. If you’re in Sacramento you can attend the event in person. If not, you can still take a look at the things they’ve posted on eBay. Who knows, maybe you’ll find a cool car!
American Express has given her an “interim” refund in full, pending a review that will involve the credit card company presenting to PIC officials all of Blessman’s documentation on the services she feels she was denied.