You’ve most likely seen those surveys you receive on your receipt, or after a chat session or phone call. Most people ignore them unless they get something in return, or service was exceptionally bad or exceptionally good. According to our source R., though, not answering that survey could help the rep you’ve just talked to lose his or her job.
Call Center Disciplines Reps If You're Not Happy With Your Collections Call
By June 25, 2009
Nearly 25% Of Nursing Homes 'Much Below Average'
By December 22, 2008
Of all the unusual gifts you can give Mom or Dad this holiday season, none would be more surprising than a simple card saying, “We’re putting you in a home.” Just make sure you don’t pick a bad one, because nearly a quarter of nursing homes were rated “much below average” in a new monthly federal evaluation.
