Consumerist
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online commerce
Too Bad You Missed The -6571% Off Sale
Check out the fantastic Deal of the Day that reader C found at rugsale.com. An error put a rug's original price at $1.50 (as opposed to probably $150) meaning that it's on sale for only -6571% off.
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tragic
GPS Blamed After Crew Demolishes The Wrong House
One Georgia family is understandably distraught after the house their father built by hand was demolished without warning by a crew that says they were given GPS coordinates rather than an address. The home was currently empty — but contained irreplaceable heirlooms. More » -
online shopping
Motherhood Maternity Misplaces Misdirected Merchandise
Christine made a mistake, and she admits it. She needed to return some clothes purchased online from two different retailers. Somehow, she mixed up the packages, and the clothes destined for Motherhood Maternity ended up at the Gap, and vice versa. The Gap immediately realized the mistake and sent the package back so Christine could redirect it to the correct store. Motherhood Maternity...didn't. More » -
credit limits
Dell Offers You $310,000 - What Credit Crunch?
Travis is well aware that there's a credit crunch on. That's why he was surprised when, according to a mailing he received, Dell decided to increase his credit line. Not by a little, either. They increased it from $2,500 to $310,000. Wha? How does that happen? He's just a regular consumer. Does anyone who isn't an IT professional need a $310,000 Dell credit line? More » -
confusing
At Food Lion, "Value Pricing" Means Extra Confusion!
Food Lion can't decide how much this boneless New York strip steak costs or weighs. It could weigh .47 pounds at $9.49 per pound, or it could be 1.06 pounds of value priced meat at $6.64 per pound. Reader Mike isn't sure what's really going on here, but he's hungry and confused and wants his steak to come with answers.
More »
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chargebacks
ImLive.com: Disputing An Erroneous $450 Porn Charge Is A "Serious Violation Of Our Terms Of Use"
Someone hacked reader E's account on the adult site ImLive.com and bought up $450 worth of credits. By the time E. caught the charge, half of the credits had already been used. When E. informed the site that he was planning to file a chargeback with his credit card company, he was warned that doing so would be "considered a serious violation of our terms of use." The site's suggested alternative was simple: they would restore the used credits, and E. could watch lots and lots of porn. More » -
cvs
CVS Beverage Prices: Only Off By $997 Or So
A few weeks apart, in different stores, readers Spencer and Sean spotted the same error on CVS shelf tags. Printing error? Zoned-out employees? Maybe our assumptions are all wrong, and it's an innovative new pricing strategy. More » -
errors
Time Warner Cable: You're Not Getting HD Because FOX Stopped Broadcasting It
Reader Dave has graciously shared with us a tragic series of emails he sent to Time Warner Cable, the highlight of which comes when he tells them about the time that he called in because the New York City FOX affiliate wasn't working (he wanted to watch the NY Football Giants) and was told that FOX 5 had decided to stop broadcasting in HD. More » -
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above and beyond
Pinkberry Apologizes For Website Error By Offering To Shower Your Office With Freebies
To thank Kelly for pointing out an error on their website, Pinkberry offered to come to her office bearing "a few yogurts and toppings for some of the hard working people that you work with." What error could prompt such an over-the-top apology? Kelly tried to visit two separate Pinkberry locations at 11:30 a.m., which Pinkberry's website lists as the store's opening time. But! The store's don't open until *gasp* noon! More » -
What The Fiction
Barnes & Noble Shelves "Diary of Anne Frank," "Guiness Book of World Records" Under Fiction
When reader Lynn asked an employee at the Tyson's Corner Barnes & Noble in McLean, VA why the Diary of Anne Frank and the Guiness Book of World Records were shelved under fiction, he jokingly responded: "Some Albanian probably put it there." Good one, Barnes & Noble!!! Full picture, inside. More » -
cvs
Massachusetts CVS Stores Regularly Overcharge Customers
The Boston Globe reports that, at least in Massachusetts, CVS leads the pack in overcharging violations. Not only do they overcharge more than anyone else, but they beat Walgreens in violations by about 1000 percent:
More »The number of overcharging violations - defined as charging more at the register than the price in an advertisement, on a shelf sign, or on the item itself - soared to 711, from 425.
By comparison, rival Walgreens had 71 violations for overcharging.
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shelf tags
Jewel-Osco Grocery Stores Implement Price Cuts ...I Think
Jewel-Osco, a Chicago-area grocery chain, implemented some much-publicized price cuts a few weeks ago. Let's see how they're doing with that. More » -
prescriptions
Costco Fixes Customer's Botched Electronic Prescription
If you get your prescriptions filled electronically, always double-check the dosage. Kimberly's prescription was recently screwed up somewhere between the physician filling out the order online and Costco's pharmacist receiving it. Luckily for her, the Costco pharmacist was incredibly helpful and fixed the problem for her, so Kimberly didn't have to waste her copay or deal with the issue on her own. He also explained, however, that the current state of electronic prescriptions is a big mess. More » -
lucky
Disney Mistake Means Super Cheap Annual Passes For Some Lucky Customers
Disneyland mistakenly extended a special annual pass program to ineligible customers last December, but only realized it recently. At the time of the sale, residents of certain Southern California zip codes could buy an annual ticket on a 12-month installment plan, free from any interest rates or other fees. When they discovered that some customers weren't in valid zip codes, they ended the payment agreement with them—but they're letting them keep the annual passes. More » -
pharmacies
CVS Gave Me The Wrong Pills! Is This Common?
Reader Pattie got the wrong pills from CVS and luckily, she noticed before taking them. She has no idea what they were, but is wondering if this sort of mistake is common. More » -
age verification
Yum! Wants Feedback Only From Ancient Ones, Mummies, Civil War Veterans
Want to provide some feedback to Yum! Brands, the company behind KFC, Pizza Hut, Taco Bell, Long John Silver's, and A&W Restaurants? No matter how old you are—they go back as far as Jan 1st, 1906—they'll tell you that you're too young to use the "Contact Us" part of their website. Yum! is in it for the long haul, and they don't need a bunch of jibber-jabber from hooligans like you.
"Contact Us" [Yum] (Thanks to JB!)
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oops
Everything At This Supermarket Tastes Just Like Chocolate!
Justin sent us this photo of his neighborhood Associated Supermarket in NYC, where a printing error on the latest sales posters didn't stand in the way of putting them up. We guess it was cheaper to just run around throwing handfuls of cocoa powder on everything than to reprint them.
Of course, if it's not an error then this is the most brilliant invention in grocery technology ever.
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att
AT&T Might Charge You For "Free" Mobile-To-Mobile Calls Unless You Notice
Jeff canceled one of the two lines on his AT&T Mobility family plan, and on his next bill he noticed the remaining line had been charged for mobile-to-mobile calls on the AT&T network—even though those minutes are supposed to be free. More »
errors
New York, 6:56 PM
Thu Jul 2
15 posts in the last 24 hours
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