(Nicole)

Adobe’s Newest Security Hole: Telling The World What You Do With Your Library Books

It’s pretty great that in the modern age, you can borrow digital books from libraries, to read at home on the computer or e-reader of your choice. It’s a lot less great that the piece of software most library books use is apparently spying and collecting data on every word you read. [More]

3 Free Apps For Your Kindle Fire

3 Free Apps For Your Kindle Fire

If you sprung for a Kindle Fire this week, you’re probably looking for apps to feed your e-reading, web-surfing, movie-watching tablet. But because the device is so new it’s not immediately clear which downloads you need. [More]

Nook Beats Kindle In Consumer Reports Ratings

Nook Beats Kindle In Consumer Reports Ratings

For the first time ever, a Nook has beaten the Kindle in the Consumer Reports ratings. [More]

Geek Squad Will Turn On Your Ebook Device For You For $29.99

Geek Squad Will Turn On Your Ebook Device For You For $29.99

The best way to understand Geek Squad is to realize that they will help you with anything if it means they can charge you a fee. Want batteries in your remote control? Having trouble putting a USB plug into its port? Need to know the time? OPTIMIZE IT WITH GEEK SQUAD. Those are just solid business ideas and not (yet) actual services, but Geek Squad’s real offerings are almost as absurd. For example, Nate from the-digital-reader.com snapped this photo of their newish “eBook Device Setup” service for your Nook or Sony Reader, which promises to turn it on (“provide a functionality check”) and show you how to read (“what to expect when you take the device home”). [More]

Sony Replaces Customer's Broken Reader

Sony Replaces Customer's Broken Reader

Earlier this week, I posted about Kate’s bad experience getting her Sony Reader upgraded. She hadn’t asked for an update, but was told by Sony to send it in, she says. What she got back was a busted Reader that wouldn’t work, and a demand from Sony to pay for any repairs.
 
Happily, over the past two days Sony reps have been in contact with Kate and made things whole again.

Sony Asks Customer For Her Reader, Breaks It, Then Sends It Back

Sony Asks Customer For Her Reader, Breaks It, Then Sends It Back

I’m not usually amused at the customer service horror stories that arrive in our in box, but this one is just so over the top that I can’t help but laugh incredulously. The lesson here, which Kate sadly learned for all of us, is if Sony ever asks you out of nowhere to send in your Reader for an update, run away. [More]

Borders Gets Into Ebook Business, Relaunches Shortcovers As Kobo Books

Borders Gets Into Ebook Business, Relaunches Shortcovers As Kobo Books

Shortcovers, an ebook retailer that I recommended to a Sony Reader owner last month, has morphed into something called kobobooks.com, and it’s now partially owned by Borders. If you own an ereader other than a Kindle, or if you read ebooks primarily on a smartphone, you might want to add it to your list of sources for ebooks. [More]

Barnes & Noble Says They'll Accept Gift Cards For Ebooks Before Christmas

Barnes & Noble Says They'll Accept Gift Cards For Ebooks Before Christmas

Apparently Barnes & Noble meant it when they said that they were looking into the gift card issue for ebook purchases. Currently, B&N gift cards can’t be used to buy ebooks, but a new post on one of the company’s blogs says that should change by mid-December.

You Can't Use A Barnes & Noble Gift Card For Ebooks

You Can't Use A Barnes & Noble Gift Card For Ebooks

Update: Barnes & Noble says they’re changing this policy. If you or someone you know is getting a nook, Barnes & Noble’s version of the Kindle, this year and you want to use a gift card to fill it with books, forget it. For mysterious reasons, the retailer won’t allow it. (By contrast, Amazon does.)

Sony's Ebook Store Prices Too High? Try Shortcovers

Sony's Ebook Store Prices Too High? Try Shortcovers

Michael bought a Sony Pocket Reader last month, but with the exception of $10 bestsellers, he’s finding that other books he wants are priced higher than he’s willing to pay. For example, Tad Friend’s memoir Cheerful Money is $10 on Amazon and at Barnes & Noble, but $17.49 from Sony. Michael wants to know if we have any advice on how to get Sony to lower their prices.

Epic: Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him $400

Epic: Kindle 2 Fails Man's Drop Test, Forces Amazon To Pay Him $400

Paul bought a Kindle 2 from Amazon. He dropped it one day, and it sort of broke but not entirely, and Amazon wanted $200 to replace it. Instead, he got them to send him a $400 check, while still keeping the device. How? [More]

http://consumerist.com/2009/07/10/everyone-keeps-reporting-it-so/

Everyone keeps reporting it, so we feel like we should also mention it here: Amazon has dropped the price on its normal-sized Kindle to $299. [Consumer Reports]