Consumerist
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phone numbers
Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies
Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success.
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zombie debt
Judge Orders Credit Reporting Bureaus To Strike Forgiven Debts From Records
The three big credit reporting agencies—Experian, TransUnion, and Equifax—have been inaccurately reporting debts on millions of consumers' credit reports even after the debts have been forgiven during bankruptcy filings. Once forgiven, the debts are supposed to be removed from credit reports, but the agencies are continuing to report them as active. They have until October 1st to comply with Judge David O. Carter's order to "revamp their systems," writes Jane J. Kim on the Wall Street Journal's finance blog. Now if you're in debt trouble, you can look forward (?) to having either unpaid debts on your credit report, or a bankruptcy filing, but hopefully no longer both at the same time. More » -
equifax
Equifax Double-Reports Student Loan, Still Hasn't Corrected It 12 Attempts Later
"David" can't get Equifax to correct his credit report. Since 2006, he's been trying to get them to remove a misreported student loan, and they've repeatedly ignored him or said it's not their fault. Because of this, David's credit report says he owes a total of $56,910 in student loans, instead of the accurate $28,455.
So what exactly is the problem? After 12 online (and phone) disputes to Equifax and 14 calls (and faxes) to the Direct Loan Servicing Center, each party seems to blame the other.
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annual credit report
Consumer 101: Get Your Free Credit Report From "Annual Credit Report.com"
You've probably seen those commercials featuring a friendly looking jackass and his factually inaccurate songs about what can happen to you if you don't check your credit report. It's true, checking your credit report is a good idea, but you can avoid subscription-hawking pay sites and, instead, go to AnnualCreditReport.com. More » -
credit reports
Really, Credit Bureaus, I'm Not Dead
John wants to know how he can convince the world that he's not dead. He writes:
I have been battling with a silly preconception the federal government has concerning my status as a deceased person, that causes them to routinely shut down credit cards that I am using, and stresses my ability to build credit. (All this despite being actively enlisted in the US Navy)...
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credit bureaus
Mailing Addresses For TransUnion, Experian, Equifax
Having trouble finding the mailing address for any of the three major credit bureaus, TransUnion, Experian, Equifax? Here they are: More » -
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equifax
5 No BS Ways To Get A Credit Score For Free
Here are 5 ways to get your credit score for free. Note, all of them are the credit scores developed by the credit bureaus themselves, Experian, TransUnion, and Equifax, and are not your actual FICO scores. Only the FICO score is used by lenders to determine your credit worthiness. However, you can at least use these credit bureau scores to get a general sense of how good your credit is. More »
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justice
After a multimillion-dollar verdict, attorneys get fee award, too
To add (just) insult to (just) injury, a Florida judge awarded $518,301 to Angela Williams's attorneys (PDF link). Ms. Williams recently won almost $3 million in a lawsuit against Equifax for Equifax's refusal to fix her credit report after her identity was stolen. More » -
heroes
Leukemia Survivor Who Had Identity Stolen By Lab Tech Tells His Story
We wrote about Eric Drew a few weeks ago—his personal information was stolen by a shady lab technician while he was undergoing treatment in 2004. Even after the lab tech was convicted, Drew still had to fight with the credit reporting companies to prove he existed and to clear up his credit record, so he filed lawsuits against TransUnion, Bank of America, Chase, Citibank, Equifax and Experian. He settled with TransUnion earlier this year, and as part of the settlement they will now accept doctors' notes for the hospitalized and the elderly, as well as offer free credit freezes to victims of ID theft.
So why are we rehashing this? Discover magazine just published a detailed account of Drew's story, from his battle with leukemia and subsequent remission to the lengthy battle he waged against the credit industry to clear up his credit history.
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email addresses
Reach Equifax Customer Care
If calling the regular Equifax "customer service" (cough, cough) line at 866-640-2273 doesn't work for you, customer.care@equifax.com is an email address you can use to try to resolve problems with your Equifax credit report. Equifax really doesn't give a damn about you because you're not its customer, banks and lenders are, but a reader says that he was able to use this email address to get an Extended Fraud Alert that he didn't put on taken off his account. You can also try 404-885-8000, which is a direct line into their Atlanta corporate headquarters.
equifax
New York, 1:17 AM
Wed Dec 3
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