You can’t use this Staples coupon anymore, because it’s expired since reader Chris sent it to us. That probably doesn’t matter in the long run, because you can’t use the coupon on ink cartridges from HP or Epson. “I’m guessing HP and Epson account for 85% of all printers out there,” writes Chris. That seems high, but those are two major brands in the industry. [More]
The manufacturers of home inkjet printers have to make a profit somehow, and most companies choose the classic model of selling printers for a low price that gobble ink cartridges, which happen to also be sold by the manufacturer. Now Epson is introducing a new line of printers in the United States that costs more, but comes with refillable cartridges and enough ink to last for three years. Will American consumers be interested? [More]
Yesterday, we posted reader Venkat’s story about his Epson all-in-one refusing to scan because the printer cartridge was empty. He vowed to shun Epson forevermore, and that he would replace his old printer with a Canon. Well, about that… Two different readers wrote in to let us know that Canon all-in-one devices are also ink cartridge-selling devices as opposed to all-in-one printer/scanner/copiers. [More]
Imagine that you have one of those combination toaster oven-coffee machines that exist for some reason. You don’t have any more coffee in the house, but that’s okay, because you can still use it to make toast. Right? All-in-one printers don’t work on that principle. Venkat’s Epson Workforce 610 could still work as a perfectly serviceable scanner, but it can’t. Because Epson has made sure that if it doesn’t have a full inkjet cartridge in it right this minute, he can’t scan. [More]
John bought his new Epson printer just a few months ago. He’s now attempted to use it to print photos twice, and neither attempt was successful. He found tech support discouraging: they hung up on him twice, then referred him to another office. Then, mysteriously, he was unable to log in to his Epson.com account: the site told him that it didn’t exist. At this point, he’d rather be rid of the printer entirely. [More]
Brandon’s Epson color inkjet printer/scanner/fax machine is holding his document hostage. Its sole demand: a fresh light cyan ink cartridge. It didn’t matter that he was trying to print the document in grayscale and that there was a perfectly good black cartridge already loaded. If he doesn’t add a new light cyan cartridge, he’ll never get his receipt. [More]
An EPSON study found many printers will tell you it’s time to replace the ink cartridge before it’s actually empty.