Developer: My Video Game Isn't Broken, You're Just Playing It Wrong

Developer: My Video Game Isn't Broken, You're Just Playing It Wrong

If you play the Wii game Epic Mickey and are frustrated by the way the game’s unpolished camera system obscures your view of the hero and obstacles, developer Warren Spector — the industry giant behind Deus Ex and System Shock — has a message for you: It’s your own fault because you don’t understand what he and his team were trying to do. [More]

The Virtual Boy And Other 3D Gaming Failures Throughout Time

The Virtual Boy And Other 3D Gaming Failures Throughout Time

With Sony releasing 3D-capable games for the PS3 and Nintendo readying its 3DS, it would seem the video game world is trying something new and innovative. Not so. As those with long memories of pathetic game products from the past will remember, the industry has danced with the third dimension for decades. [More]

This May Be The World's Least Competent Geek Squad Outpost

This May Be The World's Least Competent Geek Squad Outpost

Cyndi writes that she has had her HP computer for just about 20 months, and a two-year extended warranty with Geek Squad along with it. From the very first months that she owned the computer, things have gone wrong with the computer, but things have gone even more terribly wrong with Geek Squad’s repairs. Raise your hand if you’re surprised. [More]

Sony Takes "Play" Out Of PlayStation 3 With Global Outage

Sony Takes "Play" Out Of PlayStation 3 With Global Outage

Remember when all you had to do to get a glitchy video game working was pull the cartridge out of the Atari, blow into it, and re-insert? Well, not so much anymore. Millions of PlayStation 3 owners around the world are justifiably irate at the moment because an outage of Sony’s PlayStation Network isn’t just preventing users from playing online; it’s also keeping them from playing offline. [More]

T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone

T-Mobile: We Won't Swap Out Your Sidekick For A Different Phone

Amber is a pre-paid Sidekick owner who has been a T-Mobile customer for 7 years. After the recent T-Mobile data disaster, she doesn’t intend to get burned again. She wants to switch to a different phone, and she wants T-Mobile to buy back her Sidekick since they can’t deliver the data security they promised. Initially T-Mobile agreed, but then they pulled a Sidekick Data Outage on their promise and it disappeared forever.

T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail

T-Mobile Sidekick Data Outage Turns Into Epic Customer Data Fail

This time last week, we thought of the T-Mobile Sidekick data outage as a mere inconvenient outage, but a temporary one. We grossly misunderstimated how badly T-Mobile and Danger/Microsoft could screw things up.

FDIC Low On Funds After Record Bank Failures In 2009

Given how many banks have failed and been taken over by the FDIC this year (84, including three yesterday), it’s not one bit surprising that the FDIC isn’t doing too well, funds-wise. It’s down to $22 billion, the lowest the failed bank fund has been since the savings and loan crisis of the early ’90s, when it needed to borrow money from the Treasury Department to keep going.

Xbox 360 Failure Rate is 54.2 Percent, Game Informer Finds

Xbox 360 Failure Rate is 54.2 Percent, Game Informer Finds

The Xbox 360 breaks five times as often as its closest failure-prone competitor, the PlayStation 3, a print edition-only Game Informer survey found.

You Can't Bend Your Knee? Here, We're Bumping You To Coach

You Can't Bend Your Knee? Here, We're Bumping You To Coach

What does it take for an airline to retain customers these days? Here’s a tip: given the graying of America, try not treating elderly people with medical emergencies like crap. Livejournal user urzepatriz details how American Airlines added insult to his or her grandfather’s injury. Literally. By bumping him to coach on a cross-country flight after an injury sustained during the trip required major surgery and left him unable to bend his knee.

Commerce Bank/Metro Bank Shows How Not To Handle A Bank Changeover

Commerce Bank/Metro Bank Shows How Not To Handle A Bank Changeover

Commerce Bank in central Pennsylvania is changing its name. Former Commerce Banks in that area will now be called Metro Bank. Yawn, right? Banks merge and change names all the time. What they don’t normally do is cancel ATM cards with no notice, and lock customers out of their accounts due to those changes. Maybe this is a new trend.