CFPB Releases Educational Guides To Help Non-English Speakers Avoid Scams, Understand Financial Issues

CFPB Releases Educational Guides To Help Non-English Speakers Avoid Scams, Understand Financial Issues

Understanding the world of finance can be difficult for just about anyone in this country, but especially so when the rules of the industry are written in a language that you might not be proficient in. For these consumers, the Consumer Financial Protection Bureau has created a new set of guides aimed at helping them avoid financial devastation. [More]

Why Is Comcast Charging Spanish-Speaking Customers The Same Price For Slower Service?

Why Is Comcast Charging Spanish-Speaking Customers The Same Price For Slower Service?

UPDATE: We’re bad at Spanish. See below. We came across a Twitter user who, while browsing Comcast’s internet prices, discovered that the Spanish-language version of the site offers reduced speeds at the same prices as the higher speeds seen on the English version of the site. What the hell?

Cox Outsources 411 To Filipinos

Cox Outsources 411 To Filipinos

Cox has outsourced their 411 service to the Philippines, a frustrated San Diego consumer complains. “Bear” finds the operator’s accents difficult to understand and claims they, “don’t understand the intricacies of the English language.”

Bangalore Kneecaps Children’s Call Center Job Prospects

Bangalore Kneecaps Children’s Call Center Job Prospects

    “NEW DELHI — More than 100,000 English-speaking children in Bangalore, India’s information technology capital, will soon have to switch to schools offering lessons exclusively in a regional tongue following a crackdown on more than 2,000 English-language institutions in the state of Karnataka.”