Lifehacker has a link to a helpful article explaining the best way to ensure a response to your email, and, while it’s aimed at academics, we think the suggestions apply to customer complaints—or even when emailing this website. For example:
Yahoo is blocking emails sent by Time Warner Cable Road Runner customers who were formerly with Comcast. When consumers complain to Time Warner Cable, the company essentially tells them to call up Yahoo themselves.
Reader JP, sends us this little tidbit about accessing online information after someone has passed away. From CNET: As more and more people move their lives, address books, calendars, financial information, online, they are taking a risk that some information formerly filed away in folders and desks might never be recovered. That is, unless they share their passwords, which poses security threats.
• If you run an email promotion, Cingular, make sure the products are being offered for less than what people would pay by going to your very own website. [eCommerce Cache]
Beyond merely laughing at duped 419 scammers, now you can help shut down their fake banks by stealing their bandwidth.
Now you can determine whether that latest “Paypal Account Notification” you got was a Paypal phish and you don’t even have to have a brain. Phil says:
If you’re sick of receiving investment opportunities from princesses and dying cancer patients, you may enjoy 419eater.com.
As a person who conducts many thousands of dollars worth of transactions through PayPal every month, I’ve become rather adept at spotting a spoof. Not only is Thunderbird pretty excellent at picking up on scams, but a quick commonsense check when looking over an email from PayPal is all that it takes to thwart most spoofers. Does the ‘Click Here to Resolve’ actually link to PayPal? You can tell simply by hovering your mouse over the link and looking at the URL at the bottom. No? Ergo, not from PayPal.
A new study finds that people are 280 times more likely to click on porn spam than pharma. The analysis by Ciphertrust found click through rates of 5.6% for sex site emails, versus .02% for pharmaceutical spam. In third place were ads for Rolex watches, at 0.0075%,
Last week, Chat Noir tried to cancel his AOL account. He succeeded! Unfortunately, they tried to sucker him in with a further ploy: they told him he could check out his ‘totally free’ email account anytime, but later, a robotic voice clearly told him doing so would be taken as assent to resubscribe.
While Ben continues to burst aneurysms out of his skin like tiny out-of-control fire hoses in his efforts to cancel his MySpace account, here’s a reminder that impenetrably convoluted instructions to get support aren’t limited to community websites aimed primarily at Popken and his sulky teenage emo girl peer group.
What happens when the ubiquity of Nigerian email scams gets to the point when even trusting myopic grannies start wildly flipping the double deuce at the screen when they see yet another “URGENT ASSISTANCE FROM MR. KOBE UBUNTU” email in their inbox? They bring it down a notch on the luddite ladder:
We pretty much knew this was going to end in tears when we first heard of antispam company Blue Security’s scheme to start spamming spammers. The idea was technically sound: market a software that automatically floods addresses associated with spammers with millions of emails, shutting down their servers and spam capabilities.