http://consumerist.com/2007/07/25/comed-will-refund-1-billion/

ComEd will refund $1 billion to Illinois customers battered by rising electricity rates. The average customer can expect savings of $7 per month, plus a $50 credit.

http://consumerist.com/2007/07/24/craigslist-netflix-and-several-other/

Craigslist, Netflix and several other websites are down following six successive power outages in San Fran’s SOMA ‘hood. [Boing Boing]

Consumerist Undercover At IDT Energy: Table Of Contents

Consumerist Undercover At IDT Energy: Table Of Contents

In case you missed any of 7-part undercover report on IDT-Energy, Midtown Promotions, and the fabulous worlds of energy resale and multi-level-marketing, here’s a recap:

Consumerist Undercover At IDT Energy: The Confession

Consumerist Undercover At IDT Energy: The Confession

After only three days with Midtown Promotions, I could already tell that I’d wait weeks, maybe months or a full year before coming upon hard evidence of fraud, if I found any evidence at all. After leaving James and Doreen in the Bronx, I took the afternoon off and went to work on these diaries.

Consumerist Undercover At IDT Energy: The Meltdown

Consumerist Undercover At IDT Energy: The Meltdown

From the moment I met up with James, and Doreen, who was going our way, things began to fall apart. Eric told me to follow James, not Carl, who was going solo. I was to listen to James’ instructions, follow his example, and go to wherever he decided we should spend the day. Today was Mt. Vernon, NY, almost 90 minutes from the offices of Midtown Promotions.

Consumerist Undercover At IDT Energy: Status Report

Consumerist Undercover At IDT Energy: Status Report

If you’re just now tuning in, we’ve been doling out daily pieces of our multi-part investigation into IDT-Energy. They’re an energy reseller in the New York area and we’ve received multiple complaints about their salesperson’s dressing as ConEd workers and doing other funny stuff at the door to get people to sign over. So we sent in Brian Fairbanks undercover to get hired at Midtown Promotions, a direct-sales marketing company IDT-Energy contracted to get subscribers.

Consumerist Undercover At IDT Energy: The Meeting

Consumerist Undercover At IDT Energy: The Meeting

Before the morning meeting started, I left my man-purse on a set of boxes right by the blackboard, with the microphone discreetly poking out of the pocket.

Consumerist Undercover At IDT Energy: Let's Get Juiced

Consumerist Undercover At IDT Energy: Let's Get Juiced

I staggered into Midtown Promotions at 10am on Wednesday. Seeing as how people were only trickling in for the morning meeting, the receptionist and another office assistant gave me some papers to fill out and sign. (Note: all spelling errors/typos are as they appeared…)

Door To Door Energy Resellers Fail To Deliver Promised Savings

The NY Post ran a good article looking into whether the savings promised by door-to-door energy resale reps like IDT Energy ever really materialize for subscribers:

“I’ve had complaints from residents, as well as small businesses, who have unwittingly switched to a different energy provider and seen their bills go through the roof,” said City Councilman John Liu (D-Queens).

One Carroll Gardens, Brooklyn, IDT customer – a bartender who gave her name as Carmel – said her electric bill jumped from $40 to $70, and she is anxious to cancel.

IDT Energy Starts At 7% Discount, Switches To Variable After 2 Months

IDT Energy Starts At 7% Discount, Switches To Variable After 2 Months

While scanning the collateral Brian picked up in his investigation, we nearly choked on this gem buried in their terms and conditions: it says that you’ll get 7% savings for the first two months, but after that, there’s no telling whether your bill will be higher or lower than what it would be with ConEd (click to enlarge image).

Consumerist Undercover At IDT Energy: The Day Of O

Consumerist Undercover At IDT Energy: The Day Of O

I sat in the offices of Midtown Promotions, watching the receptionist field calls from job prospects, still surprised at having been one of those callers not even twenty-four hours prior.

Six Tips To Cool Your Energy Bill

Six Tips To Cool Your Energy Bill

FreeMoneyFinance has six tips to keep your energy bill from overheating this summer:

How ESCos Are Supposed To Work

How ESCos Are Supposed To Work

While we’re talking about IDT Energy and Con Ed and Midtown Promotions and DS-MAX, let’s learn about another acronym, ESCos, which stands for “energy service companies” (the kind of company IDT Energy is).

Consumerist Undercover At IDT Energy: The Job Interview

Consumerist Undercover At IDT Energy: The Job Interview

Midtown Promotions has no yellow pages entry, no website, and no apparent internet job postings. Cruising their profile on Rip Off Report, a site where, natch, consumers file complaints against companies they feel ripped them off, I found a number for Midtown Promotions main office. It took several discussions with the editor of The Consumerist before we felt we nailed down the approach to the first phone call…

Always Be Closing: IDT Energy Salesmen Interrupt Man In Shower

Always Be Closing: IDT Energy Salesmen Interrupt Man In Shower

Max from Queens tells us what it’s like to have IDT Energy knocking on your door:

My front buzzer rang a little while ago while I was in the shower. I figured it was UPS, and that my roommate would go out to get it. A short while later, the bell on my apartment went off, and I guessed that he had forgotten to grab his keys on the way out. So I grabbed a towel, and went to let him in. Instead of my roommate, there was some dude with a binder.

Consumerist Undercover At IDT Energy: Day One

Consumerist Undercover At IDT Energy: Day One

For months, readers have told The Consumerist of fake Con Edison employees showing up on their doorstep. The story is always the same; they open their door to find people in Con Ed outfits almost demanding that the customer sign a form to save 7% on their bills. The “Con Ed” employee then demands to see the bill and thrust their fingers at the part where it says you can save by switching to an alternate energy supplier. But they don’t actually work for Con Ed; in fact, they work for IDT Energy.

The Consumerist Goes Undercover At IDT Energy

The Consumerist Goes Undercover At IDT Energy

For nearly a year, we’ve told you about door-to-door salesmen trying to get New Yorkers to switch to IDT Energy, pretending to work for ConEd.

IDT Energy Scamming Spreads Past New York City

IDT Energy Scamming Spreads Past New York City

IDT Energy, which specializes in going door to door and lying to customers in order to get sales, has expanded its reach past NYC and is now conning the good citizens in Albany, NY, according to this reader Peter’s letter: