Best Buy Threatens To Replace A $2200 Sony Laptop With An Asus EeePC

Best Buy Threatens To Replace A $2200 Sony Laptop With An Asus EeePC

Is there a difference between a Sony TZ ultraportable laptop and an Asus Eee PC? Reader Ignacio bought Best Buy’s accidental damage protection plan for his $2200 Sony TZ laptop, and when he did, indeed, drop it — Best Buy threatened to replace it with a $600 Asus Eee PC, and finally decided to issue a $1200 gift card — the price of a 15″ Dell notebook. Fair?

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  • EEEPC Return A Recursive Hellhole

    EEEPC Return A Recursive Hellhole

    In the battle for customer satisfaction, if Mike’s letter is any indication, it appears that ASUS is (still) under siege attack by General Incompetence.