While many retailers were surely over the moon with an increase of online sales this year, that same burst in orders will have one effect that likely won’t make companies happy. Because when it comes time to return gifts purchased online, retailers are often on the hook to cover the costs involved. [More]
This Year’s Avalanche Of Online Orders Won’t Be So Great For Retailers When Everyone Starts Returning Gifts
If you felt like you reached into your wallet a few more times this holiday season than last year, or that you were forking over bigger chunks of change, you’re not alone: a new report says retail sales were up 7.9% over 2014’s numbers. [More]
Before you start to panic at the headline, no, you will not have to physically go to an Apple store to get whatever gadgets your heart desires. Although Apple did remove its online store directory from its previous home of “store.apple.com,” you can still purchase products from the company on the web. It just looks a bit different now. [More]
Twitter is dipping its toes in the waters of ecommerce with a new “Buy Now” button rolling out today, and it’s doing so without trying to make a huge splash. The feature will only be available to just 26 handpicked musical artists and nonprofit organizations at the start, and just brands. [More]
While a California consumer protection law dating back 22 years is all good when it comes to brick-and-mortar stores, the state’s Supreme Court ruled today that online merchants can collect personal information from buyers using credit cards. Companies like Apple and Ticketmaster had argued that they need data like home addresses and phone numbers to verify credit card purchases and prevent fraud, and the court agreed in a 4-3 decision. [More]
We had a feeling it would come to this. Lawyers in San Francisco and Washington, D.C., have filed a class action lawsuit against Google for, among other allegations, violating the Computer Fraud and Abuse Act with its recently launched Google Buzz social networking tool. [More]
Systemax, the company behind Tiger Direct (and the buyer of CompUSA’s remains when it went out of business over a year ago) has announced it plans to buy the Circuit City e-commerce business for $6.5 million cash plus a share of the revenue over a 30 month period.