eBay Scammers Evolve, Use Live Chat "Customer Service Reps"

eBay Scammers Evolve, Use Live Chat "Customer Service Reps"

Grace almost got scammed on eBay. A fraudster cracked a high-value seller’s account and posted a fake listing for a camera and tried to make Grace pay for it using Western Union, a huge warning sign of a scam. That’s typical, but these criminals went the extra mile. “Above and beyond,” if you will. When she tried to ask some questions about the transaction, they directed her to a live online chat that was mocked up to look like a real eBay customer service chat and tried to assuage her concerns by telling her it was okay to use Western Union because she had “buyer protection!” Here’s her story and the chat transcript so you can learn and not get burned: [More]