UPDATE: After she talked to people at Ebates, the reader who submitted the original complaint issued the following explanation: [More]
David said he had tried to get his Ebate for months upon months and hadn’t heard any response to his multiple inquries by email, web sumbissions and phone. Thanks to a tip by Anne-Marie, we got the name and email of Ebate’s customer care manager. We pointed out David’s plight and our post on the matter. The manager responded and we forwarded his response to David, who just sent us this email:
Does anyone know a good, direct way to contact Ebates.com?