(MY PINK SOAPBOX)

Guy Sasses Discount Airline EasyJet On Twitter, Gets Grounded

EasyJet is probably best known to Americans as “the European discount airline that isn’t RyanAir,” if they’ve heard of it at all. Now they’re also the airline that grounds adults for sassing them on the Internet. That’s what happened to a law professor and columnist who was annoyed that he might miss his connection when an EasyJet flight was delayed, and more annoyed that a soldier might miss his. [More]

Harass Your Way to (Eventual) Refunds

If at first you don’t succeed, fax, fax again. And again.