early termination fees

Returned iPhone Within 30 Days, Still Charged $350 ETF

Returned iPhone Within 30 Days, Still Charged $350 ETF

Justin’s and his wife live in a major metropolitan area, and therefore their phone service with AT&T Wireless is crappy. His wife upgraded to an iPhone 4, found it even more unusable than her previous phone, and returned it within the 30-day return period. This means that they shouldn’t have to pay an early termination fee on her contract. Yet she did, and now AT&T won’t refund the fee. [More]