(StevenW.)

Skullcandy Won’t Honor Earbud Warranty Because I Used Logic When Mailing Them Back

Stephen goes through a lot of headphones, apparently. He had three defective pair of Skullcandy earbuds to return, so he complained about them and got return authorizations for all three. He sent them back using the mailing labels Skullcandy had given him. Unfortunately, he didn’t stick all three mailing labels on the outside of the box, and now Skullcandy says that means they’ll only replace one of them. [More]

Skullcandy Lifetime Warranty Means You'll Wait Your Lifetime For A Replacement

Skullcandy Lifetime Warranty Means You'll Wait Your Lifetime For A Replacement

There is a guy at Skullcandy named Joe, and he is in charge of their warranty fulfillment program. He is overworked. Why, just on this one warranty replacement story, he’s had to deal with the same customer over and over and over, and the customer still hasn’t gotten a replacement earbud set for the one that broke last November. Wentao writes, “I am also moving out of the country in 10 days, so I will probably never see the headphones I paid for ever again.”

Why Do iPod Headphones Cost $49.99 At Best Buy and $29.99 At The Apple Store?

Why Do iPod Headphones Cost $49.99 At Best Buy and $29.99 At The Apple Store?

Reader Nick doesn’t want you to pay too much for Apple iPod headphones, so he’s asked us to let you know that Best Buy is charging $49.99 for basic white iPod earbuds and they’re only $29.99 at the Apple Store. Let it be known that Best Buy is not the best place to buy accessories.