EA Games Tech Support Actually Listens, Bends Rules To Help You Solve Problem

EA Games Tech Support Actually Listens, Bends Rules To Help You Solve Problem

Mike had an increasingly rare experience with EA Games tech support: the customer service representative listened, empathized, and made an exception to the rules in order to please a customer.

Want More Than One Account On Your 'Spore' Game? Buy Another Copy

Want More Than One Account On Your 'Spore' Game? Buy Another Copy

EA’s DRM spyware on the long-awaited game Spore turns out to have an added side-effect: if you live in a household with multiple players, you all have to share the same account. The game’s manual says otherwise, but after repeated queries on the EA forum, a company spokesperson confirmed this. That’s right—if you’re in a household with several potential Spore players, and you want each of them to have their own account, you will have to buy multiple copies of the game.