Redbox Might Be Able To Stop Misdirected Receipts

Redbox Might Be Able To Stop Misdirected Receipts

Being an early adopter of something has its privileges and its disadvantages. Chris joined Gmail early enough that he gets to have an address that consists of his first two initials and his very common last name. That’s pretty neat for him, but has led to a really annoying case of mistaken identity. He keeps getting someone else’s Redbox receipts. A person who has a similar name, but lives in a different state and rents from Redbox an awful lot. The good news? Redbox has a solution for this. Kinda. [More]

Comcast: Oh, You Wanted To Keep Your Decade-Old E-mail Address?

Comcast: Oh, You Wanted To Keep Your Decade-Old E-mail Address?

Some advice for Comcast customers: if you want to keep your comcast.net e-mail address when significantly changing your services, you should mention this sometime during the process. Nancy tells Consumerist that’s what she learned when she had Comcast combine her cable and Internet access and roll them into a Triple Play account. Sure, the installation went awry, but you expect that. She didn’t expect the company to shut off her e-mail account, since she was continuing as a Comcast customer and all. This was apparently very naive of her. [More]