Watch Out For Dell's Imaginary Shipping Time Trap!

Watch Out For Dell's Imaginary Shipping Time Trap!

Jason has a warning for you if you plan to order any computers from Dell, but need the system urgently: believe nothing that your online shopping cart tells you. The estimated shipping date for your system may or may not reflect reality. Then, like Jason, you may find yourself with an unacceptably long time frame only after the order is finalized and your credit card charged. [More]

Dell Will Overnight Your Replacement Laptop Within 18 Business Days

Dell Will Overnight Your Replacement Laptop Within 18 Business Days

Rob tells us he ordered a Dell laptop from their outlet store, but received the wrong machine. He says he called up Dell and asked for them to send the computer that he actually ordered. “Sure,” said the nice folks at Dell. “We’ll overnight you the correct computer within eighteen business days.” Rob was confused.