AT&T Reserves Its Best Neglect For Elite DSL

AT&T Reserves Its Best Neglect For Elite DSL

A Consumerist reader has pretty much reached the limit of poor AT&T customer and technical service over his shoddy Elite DSL account, which for two years now drops to speeds of around 10k every four months. Check out this letter and included chat log for some stunning examples of all the ways AT&T fails at providing a service it charges lots of money for.