drm

After a reader complained that a computer game he downloaded from Stardock was broken, company president and CEO Brad Wardell refunded the money but said the problem was probably caused by a fan-created patch.   More »

Tim downloaded a computer game from Stardock but found that it's been crippled by DRM issues that treat him like he's a common pirate. At first he found customer service unresponsive and thought he would be out $10 (Stardock ended up refunding his money).  More »

Apparently Barnes & Noble meant it when they said that they were looking into the gift card issue for ebook purchases. Currently, B&N gift cards can't be used to buy ebooks, but a new post on one of the company's blogs says that should change by mid-December.  More »

Michael bought a Sony Pocket Reader last month, but with the exception of $10 bestsellers, he's finding that other books he wants are priced higher than he's willing to pay. For example, Tad Friend's memoir Cheerful Money is $10 on Amazon and at Barnes & Noble, but $17.49 from Sony. Michael wants to know if we have any advice on how to get Sony to lower their prices.  More »

The Motion Picture Association of American wants to rent movies to TV viewers earlier in the release window, but they don't want anyone potentially streaming that video out to other appliances. That's why last week they went back to the FCC to once again ask for the power to disable analog ports on consumer television sets.  More »

Yesterday's news that Hulu soon plans to start charging for its service actually came fresh on the heels of Comcast's announcement that it's about to officially launch online streaming video for subscribers to both their cable TV and Internet services.   More »

Kindle coming to a PC near you next month. Amazon's Kindle software will be available as a free download for PC users starting next month. Versions for Macs and BlackBerrys will be available next year. All will have DRM, though users will be spared the pain of having to download their locked-down lit via AT&T's 3G network, which has replaced Sprint's more reliable data network in recent hardware Kindles.  More »

One of the big selling points about the Nook, the new ebook reader introduced this week by Barnes & Noble, is that unlike Amazon they'll let you virtually "loan" your ebook to a friend for up to 14 days (if the publisher allows it). What they don't tell you--some smart readers over at MobileRead sussed it out--is that you can only do this one time per book. You'd better lend wisely--and your friend had better finish that book within 14 days.  More »

Let's get straight to the bad news: although Amazon did answer my questions, their answers included "we're working on that," "I don't know," and "I don't know (but it's the publishers' fault)." To be fair to the "Kindle Specialist" I spoke with this morning, he has promised to talk to the Kindle marketing department—why marketing? these are DRM issues!—and get back to me with better answers. Until then, this is what the average consumer can expect from a Kindle ebook license.  More »

Let's be honest here. There is not very much overlap between the groups of "people who are quite tech-savvy" and "quilters." (I can say that because I'm a quilter! Put down the rotary cutters!) That's why reader T. is annoyed that the makers of popular quilt design software Electric Quilt only offer their users four "activations," or installations on a particular operating system, and has their users scared to upgrade their Windows version or purchase a new computer.  More »

Apple's not through with their blitz against jailbreaking, with this newly updated support doc that says, among other things, that the recent Visual Voicemail outages from AT&T were caused by—and happened to—hacked iPhones.  More »

The ebook "war" is a race to the bottom, apparently, with Barnes & Noble trying to out-do Amazon on DRM stupidity. A reader emailed B&N customer service to point out that their "free books" offer consists of 5 public domain titles that are no longer protected under copyright, yet are still locked down with digital rights management (DRM). Their response? "For copyright protection purposes, these files are encrypted and cannot be converted or printed."  More »

Coldplay, the band everyone's little sister and mom loves, has been offering its album LeftRightLeftRightLeft for free since May.  More »

Dan, the Kindle owner who last week found that some of the books he'd purchased were no longer available to download due to unspecified limitations set by the publisher, spoke to more Amazon reps on Sunday. They clarified the DRM policy. Well, sort of.  More »

[The CSR said] that there is always a limit to the number of times you can download a given book. Sometimes, he said, it's five or six times but at other times it may only be once or twice. And, here's the kicker folks, once you reach the cap you need to repurchase the book if you want to download it again.  More »

Puerto Rico and other U.S. Territories are in sort of an awkward place. Are they part of America, or not? Sure, they can't vote in presidential elections, but they are on the back of a quarter. This confusion has led to problems for Netflix users in Puerto Rico. Netflix will provide them with DVDs-by-mail service at the same price as service in the 48 contiguous United States, but considerably slower. However, they won't let Puerto Rico customers stream movies over the Internet, which would be handy while they wait three or four days for their DVDs to show up.  More »

As promised, Amazon has begun to implement the text to speech (TTS) flag that lets authors and their publishers turn off the "read it to me" feature of books on the Kindle. MobileRead members note that Toni Morrison's A Mercy and Stephen King's The Stand both have TTS disabled, and it seems to be on an author-by-author basis instead of by publisher or imprint.  More »