Consumerist
followups
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get your jamba on
Jamba Juice Rips Off "Get Your War On" Comic For Ad Campaign
Jamba Juice has decided to totally bite the style of the popular-among-some comic "Get Your War On" to pimp their lame "cubicle-cation" campaign. Ripping off indie tshirt designers we're used to, but comics? By juice franchises? GYWO creator David Rees responded, "Whoever made this ad is probably a 22 year-old "creative" at some ad agency in Tech Valley, CA. Way to think outside the box, sonny. Have fun snorting cocaine at the nightclub you go to with your friends who work at Twitter or wherever. And no, Adult Swim will NOT buy your stupid cartoon you're developing with your housemates about four guys who work at an ad agency but are secretly lobsters." Nuff said.
No Justice, Part II: Boycott Jamba Juice! [mnftiu.cc]
Get Your War On [Official Site] -
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Notorious bad consumer and former Atlanta Falcon's quarterback, Michael Vick has been released from prison. Let's take this moment to reflect and click the "Michael Vick" tag. [AP]
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jackasses
Monster Cable Awakens From Slumber, Sues Another Company
Well, that didn't last long. Back in January, we were hopeful that Monster Cable had seen the error of its stupid ways and stopped suing everyone but the dictionary for using the word "monster" in their title. They were just hibernating, it seems, and now they're back and bullying another company—this time a family-owned transmission manufacturer in Florida named Monster Transmission. More » -
monster cable
MonsterCable Offers Wilted Olive Branch To MonsterMiniGolf
With the launch of monsterminigolftruth.com MonsterCable has offered a wilted olive branch to Monster Mini Golf. In summary: More » -
monster cable
Tell Monster Cable To Stop Suing A Monster-Themed MiniGolf Park
If you would like to tell Monster Cable that they're jerks for trying to shut down the family owned and operated Monster MiniGolf... More » -
monster cable
Monster Cable Sues Monster MiniGolf For Trademark Infringement
Monster Cable has decided to sue Monster MiniGolf for trademark infringement. Monster MiniGolf is a family startup by Patrick & Christina Vitagliano glow-in-the-dark monster-themed minigolf franchise with 23 locations. Monster Cable, which has an illustrious history of suing anything and everything with Monster in its name, makes the expensive cables that Best Buy is always trying to upsell you on that are no better than coat hangers. More » -
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call joe shoen
Uhaul CEO Gave Out Cellphone Number On National TV, But Never Picks Up Or Returns Calls
In what looked like a daring move, the CEO of Uhaul, Joe Shoen, gave out his "cellphone number" on national TV and invited customers to call him with their complaints. The problem is, when you call, he doesn't pick up. If you leave a message, it's not returned. You get to hear Joe's gruffly charming voicemail message, but can't leave one of your own. His mailbox is full.
UPDATE: It seems this post may have had an effect. Commenters are reporting that Joe is now picking up. He even reportedly said to one of them, "Yes, this is Joe Shoen, are you calling about the internet?" Good on ya, Joe, now make sure that voicemail box is cleaned up. More »
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colgate
This Colgate Toothpaste Packaging Is Awfully Deceptive
Logan thought this bonus pack of Colgate contained two equally-sized tubes of toothpaste. After all, the boxes are exactly the same size. Yet when he opened the bonus box, he found a smaller box containing a mini tube of toothpaste.
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travel
Delta Steals Cremated Remains From Passenger's Luggage
A North Carolina man says that his son's cremated remains are missing from his suitcase. When he got his luggage at the Raleigh-Durham International Airport after a trip to Orlando, he found his bag was unzipped. Inside, some gadgets items and a box with some of his son's ashen remains was gone. The family says it has filed complaints with Delta Airlines, the Transportation Security Administration and Orlando International Airport. They should also file a police report, but more importantly, if they have the electronic item's serial numbers, they should check to see if the gadgets have shown up on eBay. One guy did that, found a guy listing his camera stolen from his luggage, and the thief ended up getting caught and prosecuted.
Chatham County Man Says Son's Cremated Remains Were Stolen [WRAL] (Thanks to Christine!)
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complaints
Best Buy Charges Wrong Price, Lies When Confronted
Chris writes: "I had been last minute Christmas shopping on Saturday morning with my younger brother and sister and we happened upon Best Buy where we were looking for a digital picture frame for my Dad as a Christmas present. We got to the section near the digital cameras and noticed a decent deal. "7" Digital Picture Frame Touch" 79.99 was the label. A whole slew of product (NuTouch 7" Touch button Frames) were neatly stocked on the shelf. Note: STOCKED not STACKED. I quickly picked one up and proceeded to the register. At the register- the product rung up for the incorrect price (179.99)- here in CT, when that happens, so long as the item is labeled as such in the store (mistake or not) the retailer is legally supposed to give you the product for free (if food items) or at the marked price if it is any other type of consumer product..." More » -
ripoffs
Sprint Charges Developmentally Disabled Girl $10,000 For Text Messages
Red Tape Chronicles has followed up on the Developmentally disabled 18-year old Amanda Clark who ran up $10,000 in premium text messages whom we told you about last week. The text messages were part of teenage text chat services advertised in the back of her teen mags. "Hook a hottie," they said. Sprint agreed to cut the bill in half but won't budge further. The UK-based text message company says that since she texted "Y" in response to the message, 'Y' to: '74447' to start. 14+ textconnectusa.com Help?1-866-662-7132. Send STOP to end.100c per msg rcvd + std msg fees," the girl should have been completely informed as to the service's cost and the family is plumb out of luck. In all, 642 messages were received. More » -
videos
AT&T Asks CA Wildfire Victims If They Remembered To Pick Up Satellite Receiver As They Fled Their Burning House
UPDATE: AT&T Won't Charge Couple For Leaving Satellite Receiver Behind In Flaming House When this Azola couple got back from their honeymoon, they had about an hour of matrimonial bliss before being forced to flee as their house was engulfed in flames. So you can understand they had some things on their mind other than the status of their AT&T | Dish receiver as they ran for their lives. When they called to cancel service, the customer service rep asked if they had "remembered to pick up the receiver" as they left the house...
After the couple said no, AT&T told them they would have to pay $300 for the receiver and would not put any forbearance on the bill as the couple tried to get their life back together. Escalating to a supervisor yielded the same result. You would think AT&T would allow for some extenuating circumstances CONSIDERING THE WHOLE PLACE IS ON FIRE OF FEDERAL EMERGENCY PROPORTIONS! Still, AT&T has a right to recoup it's property... which makes us wonder if the couple's homeowner's insurance will cover it, as the receiver isn't actually theirs. Just an unfortunate situation all around.
In contrast, Washington Mutual is refunding overdrafts and ATM surcharge fees to wildfire victims.
(Thanks to Desiree!)
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customer service
Progressive Roadside Assistance Strands Lady On Roadside
According to a reader, Progressive—the insurance company that sends private detectives to secretly tape-record church support group meetings—took 45 minutes this past weekend to put a live person in contact with a woman who was stranded on a busy Interstate in Nashville after a tire blew out on her car. Eventually, a Tennessee Department of Transportation officer stopped and helped her. More » -
unlawful detention
Walmart Tries To Steal Shopper's Baby
A Walmart security guard demanded a woman hand over her baby at checkout, thinking it might have been a baby that was reported missing in the store, according to a Myspace post by the mother, Stacy Arrington of Parkville, MD (pictured):
"They are trying to tell me that Ava is not my child. She started fussing so I began taking her out of the seat. The whole time this security guard is asking me to "give him the baby". FUCK YOU! There was no way I was handing her over! I tried to walk away, leaving her car seat, the diaper bag, even my wallet...they blocked me! I am screaming for them to get the fuck away from me. I start crying, sobbing, just holding Ava near me. Everytime the security guard put his hands near her I shifted away. Ava is screaming at the top of her lungs by this time. I am screaming to get a manager. I started telling them everything I could think of to prove she is mine. Her birthmark, hospital card in the diaper bag, my ID in my wallet...pictures of her in my wallet. I am screaming that I am going to sue the FUCK out of them and God help them when my husband and father hear about this!
Finally the manager realizes they have the wrong person..... he gives me everything for free... he puts the bags in my card and I basically run out of the store, still holding Ava. I couldnt get out of that parking lot fast enough."
We're getting really sick of these stories of unlawful detention by stores. Your rentacop badge doesn't make you God.
September 10, 2007 - Monday [Stacy Arrington] (Thanks to Amanda!)
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douchebags
Progressive Insurance Lies Its Way Into Church Support Group To Dig Up Lawsuit Dirt
Just when you thought insurance companies couldn't get any sleazier, Progressive Insurance got caught sending private eyes to infiltrate and secretly record an Atlanta area church support group in hopes of digging up dirt to discredit a church couple involved in a car accident lawsuit, the Atlanta Journal-Constitution reports. More » -
comcast
Free Calls From Telemarketers With Digital Voice Service Activation!
Subscribers to Comcast Digital Voice service get more than just digital phone service installed when they sign up. They also get the pleasure of Comcast selling their phone number to telemarketers, fresh out of the box!
Numerous consumers have begun to complain online (read the comments, too) about receiving telemarketing pitches on their phone number within days of installation, referring to them by name, before they even had time to give the number to anyone. In some cases, the telemarketers asked for the person by a misspelled variant of the their name, the same wrong name that appears on their Comcast bill.
Consumerist reader Kevin writes, "I was receiving calls from telemarketers within 3 days of installing my digital voice line in my house. It got so bad that I just unplugged the phone."
Undoubtedly, new subscribers will open their first bills to find a "marketing fee" surcharge for the pleasure.
Comcast sells your new phone number [Messaging..... Technology...... Life.....]
(Photo: Getty)
